# Nvidea Shield server and ports

**URL:** <https://forums.plex.tv/t/nvidea-shield-server-and-ports/863556>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield\
**Created:** [December 21, 2023, 11:00am UTC](https://forums.plex.tv/t/nvidea-shield-server-and-ports/863556 "2023-12-21T11:00:46Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![garyhelenviolet](https://avatars.discourse-cdn.com/v4/letter/g/b9e5f3/32.png) [@garyhelenviolet](https://forums.plex.tv/u/garyhelenviolet)\
**Post date:** [December 21, 2023, 11:00am UTC](https://forums.plex.tv/t/nvidea-shield-server-and-ports/863556/1 "2023-12-21T11:00:46Z")

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Server Version#:  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Hi guys I’m struggling to open and forward a port to my Nvidea Shield… At most, it opens for 3 seconds then goes to red and I’m limited to the 2mb service.  
My setup is obviously Nvidea Shield with Plex server with storage on a seperate hard drive.  
I’ve tried to open up and create a rule for the plex, do I also have to do the same for the network hard drive and would it perhaps be better to have a nas server that does it all in one box

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 21, 2023, 11:31am UTC](https://forums.plex.tv/t/nvidea-shield-server-and-ports/863556/2 "2023-12-21T11:31:18Z")

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You only need to forward the port on your router to the device hosting your Plex Media Server. The remote access status indicator going „red“ after a few seconds means it’s not working to begin with … that’s just Plex indicating the status as „green“ while it’s checking the status.

# 

Did you already have a look at the related troubleshooting support article?

[https://support.plex.tv/articles/200931138-troubleshooting-remote-access/](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/)

# 

There’s also a guide with some more details

> [@The Basics of Remote Access Troubleshooting](https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517):
>
> When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated [support article on troubleshooting your remote access](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/). I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address…

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**Author:** ![garyhelenviolet](https://avatars.discourse-cdn.com/v4/letter/g/b9e5f3/32.png) [@garyhelenviolet](https://forums.plex.tv/u/garyhelenviolet)\
**Post date:** [December 22, 2023, 1:36pm UTC](https://forums.plex.tv/t/nvidea-shield-server-and-ports/863556/3 "2023-12-22T13:36:16Z")

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I think my ISP, YouFibre might need to give me a Static IP. It seems they don’t do port forwarding on IPv4

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 22, 2023, 1:53pm UTC](https://forums.plex.tv/t/nvidea-shield-server-and-ports/863556/4 "2023-12-22T13:53:56Z")

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You don’t need a static ip address from your ISP. Just a publicly routable one… there’s no harm if they assign you a different one from time to time.

Most ISPs will happily offer you a static IP though… at a hefty price point.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 21, 2024, 1:54pm UTC](https://forums.plex.tv/t/nvidea-shield-server-and-ports/863556/5 "2024-03-21T13:54:13Z")

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