# Nvidia Shield - microstutter. Missing images?

**URL:** <https://forums.plex.tv/t/nvidia-shield-microstutter-missing-images/875971>\
**Category:** Plex Players\
**Tags:** server-synology\
**Created:** [April 24, 2024, 9:23pm UTC](https://forums.plex.tv/t/nvidia-shield-microstutter-missing-images/875971 "2024-04-24T21:23:19Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Hoggorm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hoggorm/32/252854_2.png) [@Hoggorm](https://forums.plex.tv/u/Hoggorm)\
**Post date:** [April 24, 2024, 9:23pm UTC](https://forums.plex.tv/t/nvidia-shield-microstutter-missing-images/875971/1 "2024-04-24T21:23:19Z")

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Server Version#: Latest  
Player Version#: Latest

Hello,

I have these small micro stutters when watching movies and TV series on my Nvidia Shield and was wondering if this is a known issue?

It is mosly notised in panning scenes and it appears as if images are lost or missing.

I`ve tried to restart both server, shield and Plex app.

The server is on a Synology NAS.

Hope you can help.

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**Author:** ![kaelaria](https://avatars.discourse-cdn.com/v4/letter/k/9dc877/32.png) [@kaelaria](https://forums.plex.tv/u/kaelaria)\
**Post date:** [April 24, 2024, 9:38pm UTC](https://forums.plex.tv/t/nvidia-shield-microstutter-missing-images/875971/2 "2024-04-24T21:38:00Z")

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Not a known issue. Make sure match frame rate is on in the shield and plex player. Other than that it’s usually the display motion settings for that input

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**Author:** ![BanzaiInstitute](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/banzaiinstitute/32/293273_2.png) [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)\
**Post date:** [April 24, 2024, 11:43pm UTC](https://forums.plex.tv/t/nvidia-shield-microstutter-missing-images/875971/3 "2024-04-24T23:43:01Z")

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Since it shows up a lot in panning this really sounds like a frame rate mismatch, yeah. There should be an option in the Plex settings to try changing the display refresh rate to match the content. Smooth panning can be yours!

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**Author:** ![Hoggorm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hoggorm/32/252854_2.png) [@Hoggorm](https://forums.plex.tv/u/Hoggorm)\
**Post date:** [April 25, 2024, 8:51am UTC](https://forums.plex.tv/t/nvidia-shield-microstutter-missing-images/875971/4 "2024-04-25T08:51:55Z")

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Thank you both!

Would that be the setting called “ **Refresh Rate Switching** ” in the Nvidia Shield client app?

There are two more settings that I do not know what means: “ **Resolution Switching** ” and “ **Refresh Rate Switching Delay** ”

Or is there a setting in the server I should change?

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**Author:** ![BanzaiInstitute](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/banzaiinstitute/32/293273_2.png) [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)\
**Post date:** [April 25, 2024, 5:35pm UTC](https://forums.plex.tv/t/nvidia-shield-microstutter-missing-images/875971/5 "2024-04-25T17:35:52Z")

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> [@Hoggorm](#):
>
> Would that be the setting called “ **Refresh Rate Switching** ” in the Nvidia Shield client app?

Yes.

The delay setting can be used in case your display takes a long time to make that change, it pauses playback temporarily.

Resolution Switching is just what it says, it changes the resolution of the display to match the content. With a modern TV it is probably not needed.

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**Author:** ![Hoggorm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hoggorm/32/252854_2.png) [@Hoggorm](https://forums.plex.tv/u/Hoggorm)\
**Post date:** [April 25, 2024, 8:37pm UTC](https://forums.plex.tv/t/nvidia-shield-microstutter-missing-images/875971/6 "2024-04-25T20:37:21Z")

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Thank you BanzaiInstitute!

Your suggest seem to have fixed the issue. I watched a test for nearly an hour earlier today and I did not see any stutter.

I’ll test further to be sure. I might need to set the delay setting as it seems like the first few seconds of a video do not play. with Refresh Rate Switching on

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**Author:** ![BanzaiInstitute](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/banzaiinstitute/32/293273_2.png) [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)\
**Post date:** [April 25, 2024, 9:00pm UTC](https://forums.plex.tv/t/nvidia-shield-microstutter-missing-images/875971/7 "2024-04-25T21:00:58Z")

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Glad it is working for you.

I think it’s pretty common to need a bit of delay. My projector needs over 5 seconds!

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**Author:** ![kaelaria](https://avatars.discourse-cdn.com/v4/letter/k/9dc877/32.png) [@kaelaria](https://forums.plex.tv/u/kaelaria)\
**Post date:** [April 26, 2024, 2:15am UTC](https://forums.plex.tv/t/nvidia-shield-microstutter-missing-images/875971/8 "2024-04-26T02:15:57Z")

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You’re welcome

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 25, 2024, 2:16am UTC](https://forums.plex.tv/t/nvidia-shield-microstutter-missing-images/875971/9 "2024-07-25T02:16:30Z")

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