# Nvidia shield plex media server problem

**URL:** https://forums.plex.tv/t/nvidia-shield-plex-media-server-problem/875380
**Category:** Plex Media Server
**Tags:** server-nvidia-shield
**Created:** [April 18, 2024, 6:02pm UTC](https://forums.plex.tv/t/nvidia-shield-plex-media-server-problem/875380 "2024-04-18T18:02:48Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![sloniecki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sloniecki/32/289824_2.png) [@sloniecki](https://forums.plex.tv/u/sloniecki)
#### Post date: [April 18, 2024, 6:02pm UTC](https://forums.plex.tv/t/nvidia-shield-plex-media-server-problem/875380/1 "2024-04-18T18:02:48Z")

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Server Version#:v1. 40.1.8251  
Player Version#:10.13.0.466  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>  
Today my server stopped working I have no access to all my media stored on external HDD conected to shield. Hdd works fine as I checked it on PC. After reinstalling plex and PMS I get error message " A problem has been detected with a core component of Plex Media Server" I gave all permissions to allow access to files for both plex and PMS I changed PMS to use external HDD and still the same I looked online for any possible solution but frankly not found any so I’m here hoping to get it resolved.  
It worked perfectly fine so far, and today it suddenly stopped  
I appreciate any help  
[Plex Media Server Logs\_2024-04-18\_18-23-42.zip](https://forums.plex.tv/uploads/short-url/7ZpDWkphGeKFqRxk7fUjMLbGLiH.zip) (744.4 KB)  
Also when I try to add libraries add folders is greyed out

 ![Screenshot_20240418_190801_Chrome](https://global.discourse-cdn.com/plex/original/4X/b/d/2/bd2c210be5d850ce0f9003295844293be64d88fa.jpeg)

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### Author: ![gunnersboy](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@gunnersboy](https://forums.plex.tv/u/gunnersboy)
#### Post date: [April 18, 2024, 6:04pm UTC](https://forums.plex.tv/t/nvidia-shield-plex-media-server-problem/875380/2 "2024-04-18T18:04:31Z")

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Beta version already released…Can sign up here: [https://play.google.com/apps/testing/com.plexapp.mediaserver.smb](https://play.google.com/apps/testing/com.plexapp.mediaserver.smb)

> [@Plex Media Server](https://forums.plex.tv/t/plex-media-server/30447/623):
>
> Plex Media Server 1.40.2.8395 is now available to Plex Pass users in the Beta update channel. NEW: (PLEASE NOTE) Please also be patient when updating to this version if you have a very large database and allow the upgrade process to finish. Rename ‘un/played’ to ‘un/watched’ terminology for video types (PM-1042) We have identified an issue where automatic updates were not respecting custom paths for existing Windows 64-bit installs. Unfortunately, any automatic fix would introduce security vu…

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [July 17, 2024, 9:24pm UTC](https://forums.plex.tv/t/nvidia-shield-plex-media-server-problem/875380/4 "2024-07-17T21:24:39Z")

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