# Nvidia Shield Pro - “Cannot connect to server securely”

**URL:** https://forums.plex.tv/t/nvidia-shield-pro-cannot-connect-to-server-securely/936870
**Category:** Plex Media Server
**Tags:** server-nvidia-shield, android-tv
**Created:** [March 5, 2026, 3:37am UTC](https://forums.plex.tv/t/nvidia-shield-pro-cannot-connect-to-server-securely/936870 "2026-03-05T03:37:12Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [March 6, 2026, 2:22pm UTC](https://forums.plex.tv/t/nvidia-shield-pro-cannot-connect-to-server-securely/936870/2 "2026-03-06T14:22:16Z")

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> [@kconcha02](#):
>
> Is there any way I can get a server certificate reset?

Your server’s certificate is perfectly valid.

> [@kconcha02](#):
>
> trouble connecting remotely to my server to add media from my hard drive connected to my Shield.

If you want to access your server remotely, you need to enable remote access, which is not the case at the moment.  
You need to do this while you are in the same local network as the server.  
Access the _local_ web app on the Shield with [http://192.168.4.196/web](http://192.168.4.196/web)

You need to allow this “website” to access the local network (should your web browser prompt you about that). [https://forums.plex.tv/t/important-note-about-the-plex-web-app-local-network-access/933264/1](https://forums.plex.tv/t/important-note-about-the-plex-web-app-local-network-access/933264/1)

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