# Nvidia Shield Pro -Media Server Setup Failed

**URL:** <https://forums.plex.tv/t/nvidia-shield-pro-media-server-setup-failed/848815>\
**Category:** Plex Players\
**Tags:** android-tv\
**Created:** [July 29, 2023, 3:03pm UTC](https://forums.plex.tv/t/nvidia-shield-pro-media-server-setup-failed/848815 "2023-07-29T15:03:41Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![NASAfam](https://avatars.discourse-cdn.com/v4/letter/n/838e76/32.png) [@NASAfam](https://forums.plex.tv/u/NASAfam)\
**Post date:** [July 29, 2023, 3:03pm UTC](https://forums.plex.tv/t/nvidia-shield-pro-media-server-setup-failed/848815/1 "2023-07-29T15:03:42Z")

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Server Version#:  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Hello, long story but I will try to tell a quick summary  
Plex lifetime member on nvidia shield pro  
Has been working great with a 5TB WD passport via USB  
Upgraded to a 20Gb WD red  
Plugged the red via usb, set up as external drive, and then on PC copied all my Blu-ray’s into movies folder  
Plugged the red back into shield  
Had issues pointing to the library on the new drive  
Factory reset the shield pro  
Launched Plex and get stuck on media server setup failed. Haven’t eve  
In the web [app.Plex.tv](http://app.Plex.tv) I have deleted the old server from the old drive. Inseey profile but no server and feel there is probably something more I need to do here.

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**Author:** ![NASAfam](https://avatars.discourse-cdn.com/v4/letter/n/838e76/32.png) [@NASAfam](https://forums.plex.tv/u/NASAfam)\
**Post date:** [July 29, 2023, 11:16pm UTC](https://forums.plex.tv/t/nvidia-shield-pro-media-server-setup-failed/848815/2 "2023-07-29T23:16:50Z")

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Solved. Followed a YouTube video and they did not check the box to use default file system, but elected to do it manually. It allowed PMS to complete and I pointed to the drive

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**Author:** ![syed\_qam](https://avatars.discourse-cdn.com/v4/letter/s/c4cdca/32.png) [@syed\_qam](https://forums.plex.tv/u/syed_qam)\
**Post date:** [August 3, 2023, 4:11pm UTC](https://forums.plex.tv/t/nvidia-shield-pro-media-server-setup-failed/848815/3 "2023-08-03T16:11:47Z")

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Do you mind sharing which video you followed on YouTube?

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**Author:** ![NASAfam](https://avatars.discourse-cdn.com/v4/letter/n/838e76/32.png) [@NASAfam](https://forums.plex.tv/u/NASAfam)\
**Post date:** [August 4, 2023, 12:54pm UTC](https://forums.plex.tv/t/nvidia-shield-pro-media-server-setup-failed/848815/4 "2023-08-04T12:54:42Z")

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Sure. At the 4:30 mark he goes through his steps, and unchecks default libraries. Worked for me.

[![](https://img.youtube.com/vi/iOItWtiQW3s/maxresdefault.jpg "How To Setup A Plex Server On Nvidia Shield Pro") ](https://www.youtube.com/watch?v=iOItWtiQW3s)

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**Author:** ![wilson414434](https://avatars.discourse-cdn.com/v4/letter/w/6de8d8/32.png) [@wilson414434](https://forums.plex.tv/u/wilson414434)\
**Post date:** [August 7, 2023, 2:07pm UTC](https://forums.plex.tv/t/nvidia-shield-pro-media-server-setup-failed/848815/5 "2023-08-07T14:07:59Z")

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I’m having the exact same issue, I even factory reset the shield , I even made a whole new Plex account. Nothing works! Please help it’s a nightmare . I tried what you did too and nothing

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 5, 2023, 2:08pm UTC](https://forums.plex.tv/t/nvidia-shield-pro-media-server-setup-failed/848815/6 "2023-11-05T14:08:10Z")

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