# Nvidia shield TV pro 2019 support **URL:** \ **Category:** Plex Players\ **Tags:** android-tv\ **Created:** [January 7, 2023, 12:23am UTC](https://forums.plex.tv/t/nvidia-shield-tv-pro-2019-support/825834 "2023-01-07T00:23:57Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![kallums6](https://avatars.discourse-cdn.com/v4/letter/k/34f0e0/32.png) [@kallums6](https://forums.plex.tv/u/kallums6)\ **Post date:** [January 7, 2023, 12:23am UTC](https://forums.plex.tv/t/nvidia-shield-tv-pro-2019-support/825834/1 "2023-01-07T00:23:58Z")
Server Version#: I don’t know because it is a friend’s server Player Version#:9.13.1.37459 There is quite a few things broken during the latest update for android TV for me such as sometimes I put plex on and get content not found error, Then I have to come out of the app and back in , when I sometimes go to play something it will crash during play then still play audio in the background, then on top of that for what ever reason when I disabled the discover and the other stuff on my plex account settings for the search it still offers me free suggestions and I am getting terrible buffering even though I have a 500 megabyte connection anybody could I please have any suggestions to fix this ---
**Author:** ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)\ **Post date:** [January 7, 2023, 2:00pm UTC](https://forums.plex.tv/t/nvidia-shield-tv-pro-2019-support/825834/2 "2023-01-07T14:00:54Z")
your internet connection speed is not relevant to playing local content, so any buffering has nothing to do with your internet connection. ---
**Author:** ![kazz3r24](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kazz3r24/32/86318_2.png) [@kazz3r24](https://forums.plex.tv/u/kazz3r24)\ **Post date:** [January 7, 2023, 2:18pm UTC](https://forums.plex.tv/t/nvidia-shield-tv-pro-2019-support/825834/3 "2023-01-07T14:18:03Z")
> [@kallums6](#): > > Server Version#: I don’t know because it is a friend’s server @herman_munster Except that they aren’t referring to local content. @kallums6 I don’t believe there’s anything broken with the Shield currently, I’m having a flawless playback experience with mine. Considering the server is not your own, I would recommend checking in with the server owner to see what’s up with “content not found” media etc. That’s on the owners end, not Plex. > [@kallums6](#): > > crash during play then still play audio in the background You’ll need to supply likely client logs for this. [https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/](https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/) > [@kallums6](#): > > I am getting terrible buffering even though I have a 500 megabyte connection This is again going to be on the server owner, doesn’t sound like their server or connection can keep up maybe. ---
**Author:** ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)\ **Post date:** [January 7, 2023, 2:38pm UTC](https://forums.plex.tv/t/nvidia-shield-tv-pro-2019-support/825834/4 "2023-01-07T14:38:25Z")
> [@kazz3r24](#): > > I don’t believe there’s anything broken with the Shield currently, the android app is totally bug ridden, and has been for a long time you’re right there is nothing wrong with the “shield”, but there is a lot wrong with plex android client app ---
**Author:** ![marekszulik](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/marekszulik/32/342315_2.png) [@marekszulik](https://forums.plex.tv/u/marekszulik)\ **Post date:** [January 13, 2023, 5:15pm UTC](https://forums.plex.tv/t/nvidia-shield-tv-pro-2019-support/825834/5 "2023-01-13T17:15:36Z")
The “No content” issue has been fixed and the fix is scheduled to be released next week in the version 9.14.0. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 13, 2023, 5:16pm UTC](https://forums.plex.tv/t/nvidia-shield-tv-pro-2019-support/825834/6 "2023-04-13T17:16:10Z")
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