# Nvidia transcoding no longer works **URL:** \ **Category:** General Discussions\ **Tags:** server-linux, hardware\ **Created:** [June 6, 2024, 6:56pm UTC](https://forums.plex.tv/t/nvidia-transcoding-no-longer-works/879495 "2024-06-06T18:56:57Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![david0226](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/david0226/32/132281_2.png) [@david0226](https://forums.plex.tv/u/david0226)\ **Post date:** [June 6, 2024, 6:56pm UTC](https://forums.plex.tv/t/nvidia-transcoding-no-longer-works/879495/1 "2024-06-06T18:56:57Z")
Since the latest update, my hardware transcoding no longer works. The error messages in the logs say [Req#a0c/Transcode] [FFMPEG] - Driver does not support the required nvenc API version. Required: 11.0 Found: 8.1 [Req#a0c/Transcode] [FFMPEG] - The minimum required Nvidia driver for nvenc is 455.28 or newer My graphics card ( GeForce GT 710 ) only supports up to 390 legacy drivers. david@openmediavault:/home/david\> nvidia-detect Detected NVIDIA GPUs: 04:00.0 VGA compatible controller [0300]: NVIDIA Corporation GK208B [GeForce GT 710] [10de:128b] (rev a1) Checking card: NVIDIA Corporation GK208B [GeForce GT 710] (rev a1) Your card is only supported up to the 390 legacy drivers series. Your card is also supported by the Tesla 440 drivers series. Your card is also supported by the Tesla 418 drivers series. It is recommended to install the nvidia-legacy-390xx-driver package. Is there any way around this? Will I be forced to buy a newer graphics card if I want to continue to use hardware transcoding? ---
**Author:** ![jerry1333](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@jerry1333](https://forums.plex.tv/u/jerry1333)\ **Post date:** [June 6, 2024, 8:16pm UTC](https://forums.plex.tv/t/nvidia-transcoding-no-longer-works/879495/2 "2024-06-06T20:16:30Z")
Buy newer card or stay at old plex server version. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [June 6, 2024, 8:32pm UTC](https://forums.plex.tv/t/nvidia-transcoding-no-longer-works/879495/3 "2024-06-06T20:32:33Z")
> [@david0226](#): > > GeForce GT 710 > The GeForce GT 710 was a graphics card by NVIDIA, launched on March 27th, 2014. It is EOL status. As can be seen, current drivers don’t support it. PMS is not backward compatible that far. (PMS requires CUDA v 12 This is current for the slightly older P2200 ```auto [chuck@lizum ~.2001]$ nvidia-smi Thu Jun 6 16:31:52 2024 +---------------------------------------------------------------------------------------+ | NVIDIA-SMI 535.161.08 Driver Version: 535.161.08 CUDA Version: 12.2 | |-----------------------------------------+----------------------+----------------------+ | GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |=========================================+======================+======================| | 0 Quadro P2200 On | 00000000:07:00.0 Off | N/A | | 48% 38C P8 4W / 75W | 4MiB / 5120MiB | 0% Default | | | | N/A | +-----------------------------------------+----------------------+----------------------+ +---------------------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=======================================================================================| | No running processes found | +---------------------------------------------------------------------------------------+ [chuck@lizum ~.2002]$ ``` Unfortunately, it’s time to let it be a simple desktop display . > **[NVIDIA GeForce GT 710 Specs](https://www.techpowerup.com/gpu-specs/geforce-gt-710.c1990)** > > NVIDIA GK208B, 954 MHz, 192 Cores, 16 TMUs, 8 ROPs, 2048 MB DDR3, 900 MHz, 64 bit ---
**Author:** ![david0226](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/david0226/32/132281_2.png) [@david0226](https://forums.plex.tv/u/david0226)\ **Post date:** [June 7, 2024, 6:06pm UTC](https://forums.plex.tv/t/nvidia-transcoding-no-longer-works/879495/4 "2024-06-07T18:06:51Z")
Is there a way for me to “downgrade” my Plex docker container and then prevent it from automatically updating. The card is in an OpenMediaVault server, which has no GUI, so spending money to upgrade the card makes no sense. From the Plex perspective, having hardware acceleration is more valuable to me that any new features that will be added, at least in the short term. ---
**Author:** ![Menel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/menel/32/21732_2.png) [@Menel](https://forums.plex.tv/u/Menel)\ **Post date:** [June 7, 2024, 6:11pm UTC](https://forums.plex.tv/t/nvidia-transcoding-no-longer-works/879495/5 "2024-06-07T18:11:42Z")
Did you build it with version: latest? That’s how you get latest. Just back it to whatever version. ---
**Author:** ![david0226](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/david0226/32/132281_2.png) [@david0226](https://forums.plex.tv/u/david0226)\ **Post date:** [June 7, 2024, 6:16pm UTC](https://forums.plex.tv/t/nvidia-transcoding-no-longer-works/879495/6 "2024-06-07T18:16:21Z")
I am running the plex/plex-pms docker container which automatically updates and removes the old container when docker is restarted ( every Sunday morning in my case ). So I can remove the new container and re-build with the old container if I can find out where to download the old container from. Since updates happen automatically, I don’t even know what the previous version of the container is. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [June 7, 2024, 6:27pm UTC](https://forums.plex.tv/t/nvidia-transcoding-no-longer-works/879495/7 "2024-06-07T18:27:47Z")
The Plex docker will always follow Public release. There are other images out there which don’t update automatically If you migrate the `/config` area from one image to another, you’ll be ok. Now, how difficult is that on OMV? I don’t remember (been a long time since I was at the keyboard / shell level) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [June 7, 2024, 6:31pm UTC](https://forums.plex.tv/t/nvidia-transcoding-no-longer-works/879495/8 "2024-06-07T18:31:16Z")
Supplemental: @Menel is correct. Backing down to a specific version will also hold you there. example: Instead of: `plexinc/pms-docker:latest` Put the version (full) on the spec line. (e.g.) `plexinc/pms-docker:1.29.2.6364-6d72b0cf6` ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 22, 2026, 1:56pm UTC](https://forums.plex.tv/t/nvidia-transcoding-no-longer-works/879495/9 "2026-04-22T13:56:24Z")
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