# Offline mode broken on 5.29.1 **URL:** \ **Category:** Plex Players\ **Tags:** samsung-tizen\ **Created:** [January 20, 2022, 9:59am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888 "2022-01-20T09:59:32Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![szymon\_dlugoszewski\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/s/eada6e/32.png) [@szymon\_dlugoszewski\_gmail\_com](https://forums.plex.tv/u/szymon_dlugoszewski_gmail_com)\ **Post date:** [January 20, 2022, 9:59am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/1 "2022-01-20T09:59:32Z")
Server Version#:PlexMediaServer-1.25.3.5409 Player Version#:5.29.1 Last known working version: 5.10 I’ve reset my samsung tv yesterday (UE75TU7022K) and newest plex version was installed, now every time I try to start plex app without active internet connection app will be stuck on “sign in” screen. I did login to my account back when there was internet, I did tick the “automatically login” option and I’ve set manual server ip address. Why is plex team making offline use so painful? I better ban WAN access on the 2nd TV because I don’t want your broken updates to be installed. ---
**Author:** ![sarndt\_silverliningstechnology\_com](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@sarndt\_silverliningstechnology\_com](https://forums.plex.tv/u/sarndt_silverliningstechnology_com)\ **Post date:** [January 22, 2022, 4:04pm UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/2 "2022-01-22T16:04:43Z")
We also have this issue. We have Plax on our sailboat with a Synology media server because we are out of Internet access often - now we can’t access our media content through Plex that sits a mere two meters away! ---
**Author:** ![szymon\_dlugoszewski\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/s/eada6e/32.png) [@szymon\_dlugoszewski\_gmail\_com](https://forums.plex.tv/u/szymon_dlugoszewski_gmail_com)\ **Post date:** [January 24, 2022, 2:18pm UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/3 "2022-01-24T14:18:20Z")
Can we get any statement from mods or is it purely intentional to break offline mode? Is it the moment to look for alternative apps? ---
**Author:** ![dimitry\_ishenko](https://avatars.discourse-cdn.com/v4/letter/d/7ab992/32.png) [@dimitry\_ishenko](https://forums.plex.tv/u/dimitry_ishenko)\ **Post date:** [February 23, 2022, 11:58pm UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/4 "2022-02-23T23:58:51Z")
Same problem here. I’ve tried the steps outlined here: > [@\[HowTo\] Use Plex with No Internet](https://forums.plex.tv/t/howto-use-plex-with-no-internet/383325): > > I’ve seen far too many posts regarding “can’t connect to Plex with no internet”, and an uprising/outcry always ensues. It eventually settles down, but the lack of single point resources can be frustrating. I’ve been there, no internet - can’t google anything from a computer so a phone will have to do, but navigating through results and trying “solutions” can be daunting. I’m creating this How-To to help alleviate those posts and help everyone access their servers when the net is down. Couple of … Tried turning on and off “Automatically Sign In”. No cigar. Any pointers would be appreciated. ---
**Author:** ![dimitry\_ishenko](https://avatars.discourse-cdn.com/v4/letter/d/7ab992/32.png) [@dimitry\_ishenko](https://forums.plex.tv/u/dimitry_ishenko)\ **Post date:** [February 24, 2022, 12:00am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/5 "2022-02-24T00:00:05Z")
Also, question for the devs: I’ve heard some parts of Plex have been open-sourced. I am willing to take a peek at the Tizen app and see if I can figure it out. ---
**Author:** ![szymon\_dlu](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@szymon\_dlu](https://forums.plex.tv/u/szymon_dlu)\ **Post date:** [February 24, 2022, 12:32am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/6 "2022-02-24T00:32:35Z")
I actually fixed this, I just wasn’t sure about posting solution as the dev team may break known solution with their updates. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 24, 2022, 4:40am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/7 "2022-02-24T04:40:03Z")
Our Smart TV app requires the internet. [Internet and Network Requirements | Plex Support](https://support.plex.tv/articles/200484903-internet-and-network-requirements/) ---
**Author:** ![szymon\_dlugoszewski\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/s/eada6e/32.png) [@szymon\_dlugoszewski\_gmail\_com](https://forums.plex.tv/u/szymon_dlugoszewski_gmail_com)\ **Post date:** [February 24, 2022, 9:16am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/8 "2022-02-24T09:16:56Z")
Why did you remove offline mode? Can’t you live with some users going offline from time to time? ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 24, 2022, 9:32am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/9 "2022-02-24T09:32:04Z")
There never has been an offline mode with our Smart TV app. The entire app loads itself dynamically from the internet. ---
**Author:** ![szymon\_dlugoszewski\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/s/eada6e/32.png) [@szymon\_dlugoszewski\_gmail\_com](https://forums.plex.tv/u/szymon_dlugoszewski_gmail_com)\ **Post date:** [February 24, 2022, 9:55am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/10 "2022-02-24T09:55:44Z")
I’m sorry but either you’re not familiar with history of plex versions or you’re just lying. [[Album] imgur.com ![](https://i.imgur.com/uC11U7u.jpeg?fb "imgur.com") ](https://imgur.com/a/87sqPXI) I’m not saying that there is a way to use plex despite never having internet access. Installation process may include one-time caching of remote files (just like downloading app from app store, right?). But after you removed internet access on 5.10 app continued to start in offline mode and was functional as it should be. You made changes that removed this functionality according to the plex app changelog. So please, don’t spread FUD and either give us helpful official statement or just close this topic. ---
**Author:** ![szymon\_dlugoszewski\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/s/eada6e/32.png) [@szymon\_dlugoszewski\_gmail\_com](https://forums.plex.tv/u/szymon_dlugoszewski_gmail_com)\ **Post date:** [February 24, 2022, 10:12am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/11 "2022-02-24T10:12:27Z")
second TV with older tizen. [![Imgur](https://i.imgur.com/mlicXF8.jpeg "Imgur: The magic of the Internet") ](https://imgur.com/mlicXF8) ---
**Author:** ![sLumpy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/slumpy/32/24979_2.png) [@sLumpy](https://forums.plex.tv/u/sLumpy)\ **Post date:** [February 24, 2022, 6:51pm UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/12 "2022-02-24T18:51:30Z")
Any ability to watch offline has not been removed, and is indeed something that should still be working. We are investigating. ---
**Author:** ![szymon\_dlu](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@szymon\_dlu](https://forums.plex.tv/u/szymon_dlu)\ **Post date:** [February 24, 2022, 7:04pm UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/13 "2022-02-24T19:04:41Z")
Thank you ---
**Author:** ![dimitry\_ishenko](https://avatars.discourse-cdn.com/v4/letter/d/7ab992/32.png) [@dimitry\_ishenko](https://forums.plex.tv/u/dimitry_ishenko)\ **Post date:** [March 1, 2022, 1:14am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/14 "2022-03-01T01:14:35Z")
@sLumpy that would be awesome. I am in the same boat as @szymon_dlugoszewski_gmail_com and currently have to use another box with Kodi for my offline media. Please keep us posted. I’d be happy to test any beta versions. ---
**Author:** ![dimitry\_ishenko](https://avatars.discourse-cdn.com/v4/letter/d/7ab992/32.png) [@dimitry\_ishenko](https://forums.plex.tv/u/dimitry_ishenko)\ **Post date:** [March 2, 2022, 4:11pm UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/15 "2022-03-02T16:11:29Z")
Ironically, I just got an email today from Plex with subject: _Offline? No problem._ I wish that was the case. 🙁 ---
**Author:** ![szymon\_dlu](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@szymon\_dlu](https://forums.plex.tv/u/szymon_dlu)\ **Post date:** [March 7, 2022, 8:55pm UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/16 "2022-03-07T20:55:09Z")
Unfortunately there are still no updates from dev team. Meh… ---
**Author:** ![szymon\_dlu](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@szymon\_dlu](https://forums.plex.tv/u/szymon_dlu)\ **Post date:** [March 28, 2022, 10:19pm UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/17 "2022-03-28T22:19:13Z")
Absolutely no surprise. Issue still not fixed and it is not going to be fixed. ---
**Author:** ![Frank\_Logan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/frank_logan/32/93671_2.png) [@Frank\_Logan](https://forums.plex.tv/u/Frank_Logan)\ **Post date:** [March 31, 2022, 7:25am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/18 "2022-03-31T07:25:56Z")
@sLumpy can we get an answer or an update? ---
**Author:** ![dimitry\_ishenko](https://avatars.discourse-cdn.com/v4/letter/d/7ab992/32.png) [@dimitry\_ishenko](https://forums.plex.tv/u/dimitry_ishenko)\ **Post date:** [June 27, 2022, 1:02am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/19 "2022-06-27T01:02:48Z")
@sLumpy Earth calling sLumpy. Can we please get an update on the offline mode? ---
**Author:** ![szymon\_dlu](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@szymon\_dlu](https://forums.plex.tv/u/szymon_dlu)\ **Post date:** [June 27, 2022, 1:21am UTC](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888/20 "2022-06-27T01:21:21Z")
Haha, half a year later I still don’t see a single reason why I should allow any plex client to call home. And to trust this service and get plex premium DLCs that you sell. I sure hope this thread will gain a lot of attention on plex subreddit. Absolutely unacceptable and deplorable support you got there. [Next page](https://forums.plex.tv/t/offline-mode-broken-on-5-29-1/771888.md?page=2)