# Old plex servers showing in shared users/managed users, can't remove
**URL:** https://forums.plex.tv/t/old-plex-servers-showing-in-shared-users-managed-users-cant-remove/876525
**Category:** Remote Access
**Tags:** server-linux, apple-tv, plex-web, granting-access
**Created:** [May 1, 2024, 2:53pm UTC](https://forums.plex.tv/t/old-plex-servers-showing-in-shared-users-managed-users-cant-remove/876525 "2024-05-01T14:53:04Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@sznaps](https://forums.plex.tv/u/sznaps)
#### Post date: [May 1, 2024, 2:53pm UTC](https://forums.plex.tv/t/old-plex-servers-showing-in-shared-users-managed-users-cant-remove/876525/1 "2024-05-01T14:53:04Z")
I have old plex servers showing up for managed users/friends with access. These are old servers that they had access to but have been removed from my plex account. Anyway to clean these up. I saw a reddit article that said a Plex Employee had to help with this…These servers do not show in my authorized devices nor in setup. These ghost servers show in plex web as well as other devices.
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### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [May 1, 2024, 4:31pm UTC](https://forums.plex.tv/t/old-plex-servers-showing-in-shared-users-managed-users-cant-remove/876525/2 "2024-05-01T16:31:11Z")
What is the name of one of the ghost servers?
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### Author:  [@sznaps](https://forums.plex.tv/u/sznaps)
#### Post date: [May 1, 2024, 4:45pm UTC](https://forums.plex.tv/t/old-plex-servers-showing-in-shared-users-managed-users-cant-remove/876525/3 "2024-05-01T16:45:37Z")
[Screenshot 2024-05-01 at 12.44.10 PM|259x756](https://forums.plex.tv/uploads/short-url/ym4pVsEUMR5c8dewUbWj75E0Dlm.png)
This is what is showing for shared access/managed users. When I go to change access, some show 6+ libraries shared when I only have 6 available
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### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [May 1, 2024, 5:00pm UTC](https://forums.plex.tv/t/old-plex-servers-showing-in-shared-users-managed-users-cant-remove/876525/4 "2024-05-01T17:00:33Z")
If a home user goes to [https://app.plex.tv/desktop/#!/settings/plex-home](https://app.plex.tv/desktop/#!/settings/plex-home) or a non-home user goes to [https://app.plex.tv/desktop/#!/settings/manage-library-access](https://app.plex.tv/desktop/#!/settings/manage-library-access)
and they click on **your** account do they see the servers listed there? if they do is there an `edit` link next to it? ( if so it should open and have a `Leave Server` button)
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### Author:  [@sznaps](https://forums.plex.tv/u/sznaps)
#### Post date: [May 1, 2024, 5:36pm UTC](https://forums.plex.tv/t/old-plex-servers-showing-in-shared-users-managed-users-cant-remove/876525/5 "2024-05-01T17:36:03Z")
Okay I see that, I have alot of users that aren’t tech saavy, is there any way to remove those servers from other people on their behalf? perhaps via the API?
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### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [May 1, 2024, 7:32pm UTC](https://forums.plex.tv/t/old-plex-servers-showing-in-shared-users-managed-users-cant-remove/876525/6 "2024-05-01T19:32:23Z")
Not that I know of but I will try to see what I can do manually. I removed the server `JS Cloud Nebula` can you confirm if it worked or not.
You seem to have a lot of servers like this. Is `Ion Canon` in your screenshot the only active server you have?
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### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [May 1, 2024, 7:46pm UTC](https://forums.plex.tv/t/old-plex-servers-showing-in-shared-users-managed-users-cant-remove/876525/7 "2024-05-01T19:46:59Z")
OK I think I removed all the ghost servers.
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### Author:  [@sznaps](https://forums.plex.tv/u/sznaps)
#### Post date: [May 1, 2024, 7:53pm UTC](https://forums.plex.tv/t/old-plex-servers-showing-in-shared-users-managed-users-cant-remove/876525/8 "2024-05-01T19:53:53Z")
Yes, perfect! They are all removed. Yea, years of inexperience…now know how to handle it going forward. Thank you SO much for your help!
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### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [May 1, 2024, 8:02pm UTC](https://forums.plex.tv/t/old-plex-servers-showing-in-shared-users-managed-users-cant-remove/876525/9 "2024-05-01T20:02:14Z")
Only thing I can recommend is that when you stop using a server because maybe it was only one used for testing, make sure to unclaim it or remove it from authorized devices as soon as you can.
I think there is some backend bug with inactive servers that cannot be pinged after some amount of time.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [July 30, 2024, 8:03pm UTC](https://forums.plex.tv/t/old-plex-servers-showing-in-shared-users-managed-users-cant-remove/876525/10 "2024-07-30T20:03:10Z")
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