# Only "indirect" connection when connected through app.plex.tv

**URL:** https://forums.plex.tv/t/only-indirect-connection-when-connected-through-app-plex-tv/412309
**Category:** Remote Access
**Tags:** server-linux
**Created:** [May 16, 2019, 11:16am UTC](https://forums.plex.tv/t/only-indirect-connection-when-connected-through-app-plex-tv/412309 "2019-05-16T11:16:02Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![o2\_ac](https://avatars.discourse-cdn.com/v4/letter/o/8baadc/32.png) [@o2\_ac](https://forums.plex.tv/u/o2_ac)
#### Post date: [May 16, 2019, 11:16am UTC](https://forums.plex.tv/t/only-indirect-connection-when-connected-through-app-plex-tv/412309/1 "2019-05-16T11:16:02Z")

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Hello,

my internet connection was just changed to a DS-Lite connection which brought a ton of problems. Anyway, I registered for a portmapper and disabled the routers firewall for now (I know that’s not good, but let’s introduce as little variables as possible).

I also enabled ipv6 in the Plex settings. Which all leads to the following situation:  
Being on LAN and accessing “[app.plex.tv](http://app.plex.tv)” establishes a local connection and everything is fine.  
Connecting from a remote machine (simulated by connecting my client to a ipv4 vpn) to “[app.plex.tv](http://app.plex.tv)” gives me an “indirect” connection. However, connecting from the same machine to the portmapper address I get a direct connection to my server.

I have no idea what’s going on here. Since it is clearly possible to directly connect to my server (via the portmapper address), I assume from my site (Firewall, Portmapper, …) everything is OK. What am I missing on the Plex site, so that I can get a direct remote connection through “[app.plex.tv](http://app.plex.tv)” ?

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### Author: ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)
#### Post date: [May 16, 2019, 1:38pm UTC](https://forums.plex.tv/t/only-indirect-connection-when-connected-through-app-plex-tv/412309/2 "2019-05-16T13:38:16Z")

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> [@o2\_ac](#):
>
> What am I missing

Not recommended to use IPV6 on Plex, past that hopefully someone else or your ISP will have to help you get the Plex port forwarded.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [August 14, 2019, 11:16am UTC](https://forums.plex.tv/t/only-indirect-connection-when-connected-through-app-plex-tv/412309/3 "2019-08-14T11:16:15Z")

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