# OpenPHT and Plex Cloud?

**URL:** <https://forums.plex.tv/t/openpht-and-plex-cloud/218043>\
**Category:** Apps & Creations\
**Created:** [December 18, 2017, 2:07pm UTC](https://forums.plex.tv/t/openpht-and-plex-cloud/218043 "2017-12-18T14:07:11Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![phattrance](https://avatars.discourse-cdn.com/v4/letter/p/919ad9/32.png) [@phattrance](https://forums.plex.tv/u/phattrance)\
**Post date:** [December 18, 2017, 2:07pm UTC](https://forums.plex.tv/t/openpht-and-plex-cloud/218043/1 "2017-12-18T14:07:11Z")

</div>

is OpenPHT able to play videos from Plex Cloud ( Google drive)?  
When im click on the play button it always says “Unable to play media”. Same thing happens to all my movies. Have i missed anything here?

---

<div class="post-metadata">

**Author:** ![Bartlomiej\_Baraniec](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bartlomiej_baraniec/32/14531_2.png) [@Bartlomiej\_Baraniec](https://forums.plex.tv/u/Bartlomiej_Baraniec)\
**Post date:** [December 19, 2017, 7:28am UTC](https://forums.plex.tv/t/openpht-and-plex-cloud/218043/2 "2017-12-19T07:28:33Z")

</div>

I was using Cloud with Dropbox and OpenPHT was working without any problems.

---

<div class="post-metadata">

**Author:** ![phattrance](https://avatars.discourse-cdn.com/v4/letter/p/919ad9/32.png) [@phattrance](https://forums.plex.tv/u/phattrance)\
**Post date:** [December 19, 2017, 7:43am UTC](https://forums.plex.tv/t/openpht-and-plex-cloud/218043/3 "2017-12-19T07:43:00Z")

</div>

> @“Bartlomiej Baraniec” said:  
> I was using Cloud with Dropbox and OpenPHT was working without any problems.

Thats odd, when i open the player, all the movies on google drive are listed there, but when i click on play button im getting the “unable to play media” error message on all files.

---

<div class="post-metadata">

**Author:** ![Bartlomiej\_Baraniec](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bartlomiej_baraniec/32/14531_2.png) [@Bartlomiej\_Baraniec](https://forums.plex.tv/u/Bartlomiej_Baraniec)\
**Post date:** [December 19, 2017, 9:25am UTC](https://forums.plex.tv/t/openpht-and-plex-cloud/218043/4 "2017-12-19T09:25:24Z")

</div>

Try to reauthorize your Gdrive with Plex Cloud again, maybe that will help: [https://app.plex.tv/desktop#!/account/plex-cloud](https://app.plex.tv/desktop#!/account/plex-cloud)

---

<div class="post-metadata">

**Author:** ![phattrance](https://avatars.discourse-cdn.com/v4/letter/p/919ad9/32.png) [@phattrance](https://forums.plex.tv/u/phattrance)\
**Post date:** [December 19, 2017, 7:45pm UTC](https://forums.plex.tv/t/openpht-and-plex-cloud/218043/5 "2017-12-19T19:45:26Z")

</div>

> @“Bartlomiej Baraniec” said:  
> Try to reauthorize your Gdrive with Plex Cloud again, maybe that will help: [https://app.plex.tv/desktop#!/account/plex-cloud](https://app.plex.tv/desktop#!/account/plex-cloud)

That didnt work 😕

Any other ideas?

---

<div class="post-metadata">

**Author:** ![Whitey55](https://avatars.discourse-cdn.com/v4/letter/w/dc4da7/32.png) [@Whitey55](https://forums.plex.tv/u/Whitey55)\
**Post date:** [January 29, 2018, 3:42pm UTC](https://forums.plex.tv/t/openpht-and-plex-cloud/218043/6 "2018-01-29T15:42:14Z")

</div>

Okay i had the same problem, seems plex media server and any plex application’s that where open while i was using openpht caused the issue.

1. Shutdown Plex Media Server
2. Close any Plex web application’s you have running

Hope this helps it was doing my head in.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:39pm UTC](https://forums.plex.tv/t/openpht-and-plex-cloud/218043/7 "2020-01-08T19:39:38Z")

</div>