# Opensubtitles **URL:** \ **Category:** General Discussions\ **Created:** [January 13, 2018, 2:44pm UTC](https://forums.plex.tv/t/opensubtitles/221440 "2018-01-13T14:44:33Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![ilkeraktuna](https://avatars.discourse-cdn.com/v4/letter/i/f05b48/32.png) [@ilkeraktuna](https://forums.plex.tv/u/ilkeraktuna)\ **Post date:** [January 13, 2018, 2:44pm UTC](https://forums.plex.tv/t/opensubtitles/221440/1 "2018-01-13T14:44:33Z")
Hi, I’ve configured the TV shows and movies agents to use opensubtitles. My subtitle settings are also done. However, I don’t see the subtitles for a new downloaded TV show in its folder. Shall I have to do some extra step to download ? is it not automated ? Thanks ---
**Author:** ![Seveen](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/seveen/32/316624_2.png) [@Seveen](https://forums.plex.tv/u/Seveen)\ **Post date:** [January 13, 2018, 2:53pm UTC](https://forums.plex.tv/t/opensubtitles/221440/2 "2018-01-13T14:53:26Z")
@ilkeraktuna@gmail.com the subtitles will be downloaded if are available for that movie and tv show, i am not sure what is the algorithm on how subtitles are downloaded but sometimes you see sometimes not ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [January 13, 2018, 3:18pm UTC](https://forums.plex.tv/t/opensubtitles/221440/3 "2018-01-13T15:18:32Z")
Disable the opensubtitles plugin and switch to SubZero > **[\[REL\] Sub-Zero 2.6.4.2911 - Subtitles done right](https://forums.plex.tv/discussion/186575/release-sub-zero-2-0-33-1871-subtitles-done-right/p1#top)** > > Sub-Zero - Subtitles done right Current version: 2.6.4.2911 Questions? Have a look at the wiki first Please read the FAQ before posting Quick-links to the wiki and the score explanation page: v.ht/szwiki, v.ht/szscores Support Sub-Zero If... ---
**Author:** ![ilkeraktuna](https://avatars.discourse-cdn.com/v4/letter/i/f05b48/32.png) [@ilkeraktuna](https://forums.plex.tv/u/ilkeraktuna)\ **Post date:** [January 13, 2018, 7:42pm UTC](https://forums.plex.tv/t/opensubtitles/221440/4 "2018-01-13T19:42:33Z")
actually I noticed something now. The subtitles are available when watching the show. they are shown as ext but I don’t see them in the folder with the video file. where are they ? ---
**Author:** ![ilkeraktuna](https://avatars.discourse-cdn.com/v4/letter/i/f05b48/32.png) [@ilkeraktuna](https://forums.plex.tv/u/ilkeraktuna)\ **Post date:** [January 13, 2018, 7:43pm UTC](https://forums.plex.tv/t/opensubtitles/221440/5 "2018-01-13T19:43:52Z")
> @OttoKerner said: > Disable the opensubtitles plugin and switch to SubZero > [https://forums.plex.tv/discussion/186575/release-sub-zero-2-0-33-1871-subtitles-done-right/p1#top](https://forums.plex.tv/discussion/186575/release-sub-zero-2-0-33-1871-subtitles-done-right/p1#top) why ? is it any better ? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [January 13, 2018, 7:51pm UTC](https://forums.plex.tv/t/opensubtitles/221440/6 "2018-01-13T19:51:30Z")
> @“[ilkeraktuna@gmail.com](mailto:ilkeraktuna@gmail.com)” said: > they are shown as ext but I don’t see them in the folder with the video file. > where are they ? Subtitles from ‘Agents’ are usually downloaded and stored in the [Plex data folder](https://support.plex.tv/hc/en-us/articles/202915258-Where-is-the-Plex-Media-Server-data-directory-located- "Plex data folder") (where it is very difficult to find them. You can use [WebTools](https://forums.plex.tv/discussion/288191/webtools-unsupported-appstore/p1#top "WebTools") though to find and manage them.) > why ? > is it any better ? Try it, you’ll see. Among other things, this agent can also store the downloaded subtitles beside your movie files. Just where you expected them in the first place. ---
**Author:** ![ilkeraktuna](https://avatars.discourse-cdn.com/v4/letter/i/f05b48/32.png) [@ilkeraktuna](https://forums.plex.tv/u/ilkeraktuna)\ **Post date:** [January 13, 2018, 9:11pm UTC](https://forums.plex.tv/t/opensubtitles/221440/7 "2018-01-13T21:11:55Z")
it seems really better. thanks ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 12:26am UTC](https://forums.plex.tv/t/opensubtitles/221440/8 "2020-01-08T00:26:51Z")