# Optimizer broken on Nvidia Shield?

**URL:** <https://forums.plex.tv/t/optimizer-broken-on-nvidia-shield/906968>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield, media-optimizer\
**Created:** [February 25, 2025, 8:40pm UTC](https://forums.plex.tv/t/optimizer-broken-on-nvidia-shield/906968 "2025-02-25T20:40:38Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![jfree427](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@jfree427](https://forums.plex.tv/u/jfree427)\
**Post date:** [February 25, 2025, 8:40pm UTC](https://forums.plex.tv/t/optimizer-broken-on-nvidia-shield/906968/1 "2025-02-25T20:40:38Z")

</div>

Server Version#: 1.41.4.9463

When using my Nvidia Shield to optimize any file, I’m not able to play it back. It completes the optimization process but when I go to play it back I get a generic error. This has been happening for quite a while. I’m on the latest server version. I’ve also tried with hardware acceleration both enabled and disabled. Same result.

I can optimize the same files on my Macbook fine, so it is not the files. Something with the Nvidia shield optimizer. Anyone else having this problem?

---

<div class="post-metadata">

**Author:** ![UncleBubbie](https://avatars.discourse-cdn.com/v4/letter/u/49beb7/32.png) [@UncleBubbie](https://forums.plex.tv/u/UncleBubbie)\
**Post date:** [May 8, 2025, 12:03am UTC](https://forums.plex.tv/t/optimizer-broken-on-nvidia-shield/906968/2 "2025-05-08T00:03:27Z")

</div>

Betas have rolled out to fix the optimizer for pretty much all platforms except Nvidia Shield.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 6, 2025, 12:03am UTC](https://forums.plex.tv/t/optimizer-broken-on-nvidia-shield/906968/3 "2025-08-06T00:03:47Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
