# Parse ssl file failed

**URL:** <https://forums.plex.tv/t/parse-ssl-file-failed/837524>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [April 11, 2023, 4:29pm UTC](https://forums.plex.tv/t/parse-ssl-file-failed/837524 "2023-04-11T16:29:45Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![sora950](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@sora950](https://forums.plex.tv/u/sora950)\
**Post date:** [April 11, 2023, 4:29pm UTC](https://forums.plex.tv/t/parse-ssl-file-failed/837524/1 "2023-04-11T16:29:45Z")

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Server Version#: 1.32.0.6918  
Player Version#:  
Apr 12, 2023 00:24:45.886 [0x7fe01b5f3b38] ERROR - [CERT] PKCS12\_parse failed: error:0308010C:digital envelope routines::unsupported  
Apr 12, 2023 00:24:45.886 [0x7fe01b5f3b38] ERROR - [CERT] Found a user-provided certificate, but couldn’t install it.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 11, 2023, 4:34pm UTC](https://forums.plex.tv/t/parse-ssl-file-failed/837524/2 "2023-04-11T16:34:52Z")

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> [@Plex Media Server v1.32.0.6918 can't use user-provided certificate](https://forums.plex.tv/t/plex-media-server-v1-32-0-6918-cant-use-user-provided-certificate/837471/2):
>
> This is discussed throughout the forum. searching would have saved you time.

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<div class="post-metadata">

**Author:** ![sora950](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@sora950](https://forums.plex.tv/u/sora950)\
**Post date:** [April 12, 2023, 12:13pm UTC](https://forums.plex.tv/t/parse-ssl-file-failed/837524/3 "2023-04-12T12:13:57Z")

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Thank you, it worked

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 11, 2023, 12:14pm UTC](https://forums.plex.tv/t/parse-ssl-file-failed/837524/4 "2023-07-11T12:14:13Z")

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