# pass purchase

**URL:** <https://forums.plex.tv/t/pass-purchase/140627>\
**Category:** General Discussions\
**Created:** [March 30, 2016, 3:02pm UTC](https://forums.plex.tv/t/pass-purchase/140627 "2016-03-30T15:02:25Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![davey\_boy48](https://avatars.discourse-cdn.com/v4/letter/d/ea666f/32.png) [@davey\_boy48](https://forums.plex.tv/u/davey_boy48)\
**Post date:** [March 30, 2016, 3:02pm UTC](https://forums.plex.tv/t/pass-purchase/140627/1 "2016-03-30T15:02:25Z")

</div>

I bought the pass then a few hours or shorter I canceled it it isnt showing up that you charged me so sense I canceled it that soon will I still get charged

---

<div class="post-metadata">

**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [March 30, 2016, 3:37pm UTC](https://forums.plex.tv/t/pass-purchase/140627/2 "2016-03-30T15:37:02Z")

</div>

For questions about your Plex Pass subscription,  
please contact [plexpass@plex.tv](mailto:plexpass@plex.tv)

---

<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [March 30, 2016, 5:25pm UTC](https://forums.plex.tv/t/pass-purchase/140627/3 "2016-03-30T17:25:26Z")

</div>

FYI - Cancelling a subscription only cancels future charges. The original charge will still go through.

---

<div class="post-metadata">

**Author:** ![davey\_boy48](https://avatars.discourse-cdn.com/v4/letter/d/ea666f/32.png) [@davey\_boy48](https://forums.plex.tv/u/davey_boy48)\
**Post date:** [March 31, 2016, 3:01am UTC](https://forums.plex.tv/t/pass-purchase/140627/4 "2016-03-31T03:01:09Z")

</div>

ok well then I want a refund it isnt what I thought it was

---

<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [March 31, 2016, 3:06am UTC](https://forums.plex.tv/t/pass-purchase/140627/5 "2016-03-31T03:06:23Z")

</div>

You\ll need to write to the email above to request a refund.

---

<div class="post-metadata">

**Author:** ![davey\_boy48](https://avatars.discourse-cdn.com/v4/letter/d/ea666f/32.png) [@davey\_boy48](https://forums.plex.tv/u/davey_boy48)\
**Post date:** [March 31, 2016, 3:08am UTC](https://forums.plex.tv/t/pass-purchase/140627/6 "2016-03-31T03:08:49Z")

</div>

did that already waiting for them to email me back ty

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 9:15pm UTC](https://forums.plex.tv/t/pass-purchase/140627/7 "2020-01-07T21:15:09Z")

</div>