# Password Issues, no emails to reset

**URL:** <https://forums.plex.tv/t/password-issues-no-emails-to-reset/764058>\
**Category:** General Discussions\
**Created:** [December 13, 2021, 2:47am UTC](https://forums.plex.tv/t/password-issues-no-emails-to-reset/764058 "2021-12-13T02:47:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jadealexk\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/j/cc9497/32.png) [@jadealexk\_gmail\_com](https://forums.plex.tv/u/jadealexk_gmail_com)\
**Post date:** [December 13, 2021, 2:47am UTC](https://forums.plex.tv/t/password-issues-no-emails-to-reset/764058/1 "2021-12-13T02:47:31Z")

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I’m having issues trying to log into my Plex account. I cannot remember The password, and the one saved in my IPhone is apparently incorrect, and I’ve tried multiple times to reset it but I never get the emails. Somehow I can log in when I get a link from my friend who wants to share his files, but I can’t log in from anywhere else. I can’t reset the password when I log in with the link cuz I need the old password. Oof. Any ideas on what I can do?

Please and thank you 🙂

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**Author:** ![H2Hhomecleaning2019\_yahoo\_com](https://avatars.discourse-cdn.com/v4/letter/h/e8c25b/32.png) [@H2Hhomecleaning2019\_yahoo\_com](https://forums.plex.tv/u/H2Hhomecleaning2019_yahoo_com)\
**Post date:** [December 13, 2021, 3:05am UTC](https://forums.plex.tv/t/password-issues-no-emails-to-reset/764058/2 "2021-12-13T03:05:15Z")

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Having the same issues! Made this account just to ask questions!

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**Author:** ![thron1](https://avatars.discourse-cdn.com/v4/letter/t/5fc32e/32.png) [@thron1](https://forums.plex.tv/u/thron1)\
**Post date:** [December 13, 2021, 6:19am UTC](https://forums.plex.tv/t/password-issues-no-emails-to-reset/764058/3 "2021-12-13T06:19:42Z")

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yeah me three

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 13, 2022, 6:20am UTC](https://forums.plex.tv/t/password-issues-no-emails-to-reset/764058/4 "2022-03-13T06:20:14Z")

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