Password reset had made media library unreachable

Server Version#:
Player Version#:Version 4.159.0
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I found some instructions on this, and i think i need to reclaim my server, but there is no reclaim button where the instruction say it should be.

thanks

cue340

I see a server on your account. Did you have more than one? What exactly are you seeing? Do you not see server settings at all?

What URL are you using? ip or app.plex

Hi BigWheel, thanks for the prompt reply!

I see a server on your account. Did you have more than one? No I opnly have one media server.

What exactly are you seeing? if i click tv shows I see: mbox is currently unavailable

Verify you have a network connection and that the server is online,

if i go to tools general, in the lhs menu i see: The server “mbox” is unreachable. Make sure it’s running, double check your network, and try again.

Do you not see server settings at all? no i cant seem to find them

What URL are you using? ip or app.plex: i use https://app.plex.tv/desktop/#!

Try using the local IP address

that worked! it then allowed me to claim the server. thank you for your help!!