# Password reset mail

**URL:** <https://forums.plex.tv/t/password-reset-mail/542240>\
**Category:** General Discussions\
**Created:** [February 14, 2020, 1:41pm UTC](https://forums.plex.tv/t/password-reset-mail/542240 "2020-02-14T13:41:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Juroton](https://avatars.discourse-cdn.com/v4/letter/j/bbce88/32.png) [@Juroton](https://forums.plex.tv/u/Juroton)\
**Post date:** [February 14, 2020, 1:41pm UTC](https://forums.plex.tv/t/password-reset-mail/542240/1 "2020-02-14T13:41:26Z")

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i try to reset the password of my account, but i don’t recive any emails (no not even in the spam folder)  
what should i do?

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [February 15, 2020, 6:19am UTC](https://forums.plex.tv/t/password-reset-mail/542240/2 "2020-02-15T06:19:09Z")

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Contact Plex at [https://www.plex.tv/contact/](https://www.plex.tv/contact/). They can help you out.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 15, 2020, 6:19am UTC](https://forums.plex.tv/t/password-reset-mail/542240/3 "2020-05-15T06:19:15Z")

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