# Permission problems

**URL:** <https://forums.plex.tv/t/permission-problems/790264>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [April 26, 2022, 9:53pm UTC](https://forums.plex.tv/t/permission-problems/790264 "2022-04-26T21:53:40Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![curswine](https://avatars.discourse-cdn.com/v4/letter/c/dfb087/32.png) [@curswine](https://forums.plex.tv/u/curswine)\
**Post date:** [April 26, 2022, 9:53pm UTC](https://forums.plex.tv/t/permission-problems/790264/1 "2022-04-26T21:53:40Z")

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Hi,

I noticed this past week that new episodes were not being added to my library any longer, up until then I had no problems at all, and everything has ran very smoothly.

I’ve done a lot of reading and testing, such as uninstalling, checking logs, looking for others with similar issues and have come to the conclusion that something has happened to the permissions of my media files.

I did a fresh install of my Media Server and less than half of my library was added, and there doesn’t seem to be a link between what gets added and what doesn’t.

Looking at the verbose logs I can see the missing media being scanned, but it doesn’t get added to my library.

Is there any correct or incorrect way that file/folder sharing permissions be set? And does anyone know what might cause for them all to change overnight?

Thanks for any help that you can provide.

Server Version#: 1.26.0.5715 (Windows 7)  
Player Version#:

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [April 27, 2022, 12:15am UTC](https://forums.plex.tv/t/permission-problems/790264/2 "2022-04-27T00:15:26Z")

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What is your file naming system?

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**Author:** ![curswine](https://avatars.discourse-cdn.com/v4/letter/c/dfb087/32.png) [@curswine](https://forums.plex.tv/u/curswine)\
**Post date:** [April 27, 2022, 7:12am UTC](https://forums.plex.tv/t/permission-problems/790264/3 "2022-04-27T07:12:51Z")

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- Show name\
- Season\
- Show name - [ssxee] Episode name.ext

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [April 27, 2022, 10:15am UTC](https://forums.plex.tv/t/permission-problems/790264/4 "2022-04-27T10:15:33Z")

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> [@curswine](#):
>
> Show name - [ssxee] Episode name.ext

BINGO, remove the `[` `]` in your file names. Plex ignores anything in them now. See [https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/) The format should be `ShowName – s02e17 – Optional_Info.ext`

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**Author:** ![curswine](https://avatars.discourse-cdn.com/v4/letter/c/dfb087/32.png) [@curswine](https://forums.plex.tv/u/curswine)\
**Post date:** [April 27, 2022, 10:59am UTC](https://forums.plex.tv/t/permission-problems/790264/5 "2022-04-27T10:59:32Z")

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Okay, I’ll give it a go, and report back when I do.

Is this a recent change? I do recall updating my server recently so I’m guessing it is, but I can see anything stating it in the [update thread.](https://forums.plex.tv/t/plex-media-server/30447/492)

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 27, 2022, 11:41am UTC](https://forums.plex.tv/t/permission-problems/790264/6 "2022-04-27T11:41:56Z")

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Putting information to be used by Plex into square brackets was never officially supported

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<div class="post-metadata">

**Author:** ![curswine](https://avatars.discourse-cdn.com/v4/letter/c/dfb087/32.png) [@curswine](https://forums.plex.tv/u/curswine)\
**Post date:** [April 28, 2022, 1:48pm UTC](https://forums.plex.tv/t/permission-problems/790264/7 "2022-04-28T13:48:54Z")

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Yeah that was definitely the problem, everything seems to be working again now.

Thanks for all the help!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 27, 2022, 1:49pm UTC](https://forums.plex.tv/t/permission-problems/790264/8 "2022-07-27T13:49:01Z")

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