# Photos not indexing correctly

**URL:** <https://forums.plex.tv/t/photos-not-indexing-correctly/218414>\
**Category:** General Discussions\
**Created:** [December 21, 2017, 12:45am UTC](https://forums.plex.tv/t/photos-not-indexing-correctly/218414 "2017-12-21T00:45:56Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![spiceygas](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@spiceygas](https://forums.plex.tv/u/spiceygas)\
**Post date:** [December 21, 2017, 12:45am UTC](https://forums.plex.tv/t/photos-not-indexing-correctly/218414/1 "2017-12-21T00:45:56Z")

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I have a Plex server running on a VM with Linux Ubuntu. It picks up a network share to find media. In particular, I have a bunch of photos organized like this:

The base directory is a single library in Plex.

Base directory: /media/6tb\_share/Pictures

- YYYY-MM Vacation #1 Name  
\* Day 1  
\* Photo 1  
\* Photo 2  
\* Photo 3  
\* Day 2  
\* Photo 1  
\* Photo 2  
\* Photo 3  
\* Day 3  
\* Photo 1  
\* Photo 2  
\* Photo 3  
\* etc.
- YYYY-MM Vacation #2 Name  
\* Day 1  
\* Day 2  
\* Day 3  
\* etc.
- YYYY-MM Vacation #3 Name  
\* Day 1  
\* Day 2  
\* Day 3  
\* etc.
- etc.

I had expected the top-level to show a folder for each vacation, and then subfolders for each day, and then photos inside each day.

What actually happened is much weirder. Sometimes that happened. For example, we have a directory with two subdirectories, and they both navigate exactly as expected.

But other times i puts the “day” directories at the top-level in the library.

And other times it puts individual photos at the top level in the library.

I’ve tried deleting and re-adding the library. I’ve also tried removing the vacation directories that are not working as expecting and re-adding. Neither seems to fix it.

The really frustrating issue is the inconsistency. If it was consistently odd then I might be able to find a work-around, but there doesn’t seem to be much logic to it.

Any suggestions?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 21, 2017, 1:14am UTC](https://forums.plex.tv/t/photos-not-indexing-correctly/218414/2 "2017-12-21T01:14:42Z")

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I consider there’s a set of rules for media preparation same as for movies etc. – however apparently that description is currently not documented in Plex’ support section.

Usually Plex isn’t just following your folder structure but attempts to organize things logically based on metadata / tags etc.

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**Author:** ![spiceygas](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@spiceygas](https://forums.plex.tv/u/spiceygas)\
**Post date:** [December 21, 2017, 4:06am UTC](https://forums.plex.tv/t/photos-not-indexing-correctly/218414/3 "2017-12-21T04:06:12Z")

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Can someone point me to documentation on the “correct” way to do it? Because right now it is a jumbled mess of confusion.

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**Author:** ![bart\_dk](https://avatars.discourse-cdn.com/v4/letter/b/ecd19e/32.png) [@bart\_dk](https://forums.plex.tv/u/bart_dk)\
**Post date:** [December 26, 2017, 7:43pm UTC](https://forums.plex.tv/t/photos-not-indexing-correctly/218414/4 "2017-12-26T19:43:12Z")

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\*Bump.  
This used to work fine, but now all my subfolders are shown at the top level as well ?  
Version 1.10.1.4602

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**Author:** ![spiceygas](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@spiceygas](https://forums.plex.tv/u/spiceygas)\
**Post date:** [December 31, 2017, 3:44pm UTC](https://forums.plex.tv/t/photos-not-indexing-correctly/218414/5 "2017-12-31T15:44:42Z")

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Glad to hear that it’s not just me.

I had the same experience – it used to follow the sub-directory structure for photos but now is haphazard and seemingly random.

I also haven’t been able to find any documentation on the “correct” way to organize photos. Maybe that would help…?

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**Author:** ![Eddy555](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eddy555/32/156899_2.png) [@Eddy555](https://forums.plex.tv/u/Eddy555)\
**Post date:** [January 1, 2018, 8:40am UTC](https://forums.plex.tv/t/photos-not-indexing-correctly/218414/6 "2018-01-01T08:40:33Z")

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I’ve just noticed this had happened to my collection where all my folders are at the to level as well. I’ll check what version of the server in running on Ubuntu later, but I only updated it the other day

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**Author:** ![Eddy555](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eddy555/32/156899_2.png) [@Eddy555](https://forums.plex.tv/u/Eddy555)\
**Post date:** [January 3, 2018, 2:41pm UTC](https://forums.plex.tv/t/photos-not-indexing-correctly/218414/7 "2018-01-03T14:41:27Z")

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Running plex server 1.10.1.4602  
On Android 6.11.2.3107 the photos are a mess, and the options are to order by Timeline, Albums or Folders  
On Windows PMP 3.20.6 or via the Web it looks fine but I can order by Photos, Timeline or Albums

So it looks like a problem with the Android app for me (It used to be fine)

> **[Photo Folders in Android!!! What has happened?](https://forums.plex.tv/discussion/275851/photo-folders-in-android-what-has-happened/p4)**
>
> My photo album is a organized place, everything in folders and subfolders by date and event, organized just as I like. Almost half of photos in libraries are without any TAGs. After today’s update my Android devices are showing a big mess of...

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 12:18am UTC](https://forums.plex.tv/t/photos-not-indexing-correctly/218414/8 "2020-01-08T00:18:49Z")

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