# PIL not installed after OS X update **URL:** \ **Category:** Apps & Creations\ **Created:** [December 9, 2015, 7:09am UTC](https://forums.plex.tv/t/pil-not-installed-after-os-x-update/126641 "2015-12-09T07:09:41Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![sdjhayes](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@sdjhayes](https://forums.plex.tv/u/sdjhayes)\ **Post date:** [December 9, 2015, 7:09am UTC](https://forums.plex.tv/t/pil-not-installed-after-os-x-update/126641/1 "2015-12-09T07:09:41Z")
I’m using OpenPlex (fantastic), but after the most recent OS X update for ElCap I get PIL/Pillow not installed on Plex Connect. Tried a reinstall of OpenPlex and then CLT (showed as already installed) and PIL, which not install. Any thoughts? Do I need to go from scratch and reinstall OS X and everything? ---
**Author:** ![wahlman.j](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wahlman.j/32/6441_2.png) [@wahlman.j](https://forums.plex.tv/u/wahlman.j)\ **Post date:** [December 10, 2015, 5:09am UTC](https://forums.plex.tv/t/pil-not-installed-after-os-x-update/126641/2 "2015-12-10T05:09:39Z")
Let me give it a try, updating to 10.11.2 final now… Working fine here on 10.11.2: > Fanart Support: PIL installed? True ---
**Author:** ![sdjhayes](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@sdjhayes](https://forums.plex.tv/u/sdjhayes)\ **Post date:** [December 10, 2015, 7:15am UTC](https://forums.plex.tv/t/pil-not-installed-after-os-x-update/126641/3 "2015-12-10T07:15:04Z")
I tried to re-install via OpenPlex, but could not. Managed to get it working by typing this into Terminal: sudo easy\_install pip sudo pip install PIL All working fine now… ---
**Author:** ![bevanpfc](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bevanpfc/32/82627_2.png) [@bevanpfc](https://forums.plex.tv/u/bevanpfc)\ **Post date:** [December 10, 2015, 11:11pm UTC](https://forums.plex.tv/t/pil-not-installed-after-os-x-update/126641/4 "2015-12-10T23:11:56Z")
I’ve had the same problem today since updating to os x 10.11.2. plexconnect wouldn’t start so tried to reinstall cyberghost’s theme but said pil not installed, tried to reinstall pil using openplex and it comes up with this error at the beginning of the install “You are using OS X 10.11. We do not provide support for this pre-release version. You may encounter build failures or other breakage”. ---
**Author:** ![sdjhayes](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@sdjhayes](https://forums.plex.tv/u/sdjhayes)\ **Post date:** [December 10, 2015, 11:21pm UTC](https://forums.plex.tv/t/pil-not-installed-after-os-x-update/126641/5 "2015-12-10T23:21:17Z")
Try the terminal commands that I mentioned before. They have got me back on track, with everything working fine now… PIL is showing as installed with fan art working fine. ---
**Author:** ![bevanpfc](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bevanpfc/32/82627_2.png) [@bevanpfc](https://forums.plex.tv/u/bevanpfc)\ **Post date:** [December 10, 2015, 11:30pm UTC](https://forums.plex.tv/t/pil-not-installed-after-os-x-update/126641/6 "2015-12-10T23:30:51Z")
I’ve tried using the commands that you provided but it’s throwing up an error File “/usr/local/bin/easy\_install”, line 7, in from setuptools.command.easy\_install import main ImportError: No module named setuptools.command.easy\_install" I should learn not to update so quickly !!! ---
**Author:** ![bevanpfc](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bevanpfc/32/82627_2.png) [@bevanpfc](https://forums.plex.tv/u/bevanpfc)\ **Post date:** [December 10, 2015, 11:32pm UTC](https://forums.plex.tv/t/pil-not-installed-after-os-x-update/126641/7 "2015-12-10T23:32:15Z")
Just to make sure I’m entering the command correctly, I copied and pasted both command lines into terminal, entered my password.Then I get the error. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 7:09pm UTC](https://forums.plex.tv/t/pil-not-installed-after-os-x-update/126641/8 "2020-01-08T19:09:41Z")