# PIN code entry on Firestick **URL:** \ **Category:** Plex Players\ **Tags:** fire-tv\ **Created:** [August 21, 2022, 8:12pm UTC](https://forums.plex.tv/t/pin-code-entry-on-firestick/805434 "2022-08-21T20:12:47Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Dheadrick](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@Dheadrick](https://forums.plex.tv/u/Dheadrick)\ **Post date:** [August 21, 2022, 8:12pm UTC](https://forums.plex.tv/t/pin-code-entry-on-firestick/805434/1 "2022-08-21T20:12:47Z")
Plex PIN entry is not implemented well. The main purpose of PIN entry is to safeguard the access code. Your implementation shows the PIN as it is entered which is no good if others are around. Please fix this. Please have a look at how the PIN for firestick settings is entered as a reference. They made it easy to enter without giving it away. ---
**Author:** ![nx6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nx6/32/103992_2.png) [@nx6](https://forums.plex.tv/u/nx6)\ **Post date:** [August 21, 2022, 8:49pm UTC](https://forums.plex.tv/t/pin-code-entry-on-firestick/805434/2 "2022-08-21T20:49:32Z")
> [@Hide PIN entry so not everybody in the room can see it // mod: enter pin via remote’s keypad](https://forums.plex.tv/t/hide-pin-entry-so-not-everybody-in-the-room-can-see-it-mod-enter-pin-via-remote-s-keypad/318833): > > I find it annoying that I have to use the arrows to ender in my pin, especially with other people in the room while watching something. Please intergrate the numbers on the keypad to work when entering in pin. This should be private. Related Thread: [Samsung TV app \*\*PIN NUMBER EPIC FAIL!\*\* - #2 by amsquires83](https://forums.plex.tv/t/samsung-tv-app-pin-number-epic-fail/298990/2) ---
**Author:** ![Dheadrick](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@Dheadrick](https://forums.plex.tv/u/Dheadrick)\ **Post date:** [August 21, 2022, 9:10pm UTC](https://forums.plex.tv/t/pin-code-entry-on-firestick/805434/3 "2022-08-21T21:10:40Z")
Firestick remotes don’t have numpads. Refer to how Amazon implemented PIN entry on the firestick and copy this. ---
**Author:** ![nx6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nx6/32/103992_2.png) [@nx6](https://forums.plex.tv/u/nx6)\ **Post date:** [August 21, 2022, 9:25pm UTC](https://forums.plex.tv/t/pin-code-entry-on-firestick/805434/4 "2022-08-21T21:25:51Z")
> [@Dheadrick](#): > > Firestick remotes don’t have numpads. [![](https://content.nexus.support.com/5b557b9559124044bb566bfc31a09c80/34bb97f0929211e8a25593cfae2ede2a.png) ](https://content.nexus.support.com/5b557b9559124044bb566bfc31a09c80/34bb97f0929211e8a25593cfae2ede2a.png) Seems like Amazon disagrees with you. They literally use a numeric pin code, it’s just assigned to the directional buttons, and there’s even a “shift” key (menu) to get 5-9. It’s the same feature. You’re just substituting “directional arrows” for “numeric keypad” Pedantic much? > [@Hide PIN entry so not everybody in the room can see it // mod: enter pin via remote’s keypad](https://forums.plex.tv/t/hide-pin-entry-so-not-everybody-in-the-room-can-see-it-mod-enter-pin-via-remote-s-keypad/318833/2): > > **Mod Edit:** Merging related requests using this one as a basis, considering it currently has the most votes. ---
**Author:** ![Dheadrick](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@Dheadrick](https://forums.plex.tv/u/Dheadrick)\ **Post date:** [August 21, 2022, 9:40pm UTC](https://forums.plex.tv/t/pin-code-entry-on-firestick/805434/5 "2022-08-21T21:40:38Z")
Thanks for the image. As you can see that is not a numpad. That is a way of entering numbers with the directional pad. This is how Amazon enters PIN codes (which is great) but not the way that Plex enters PIN codes (I want them to copy this method). Amazon shows this entry screen but the people in the room do not know which direction you pushed to enter a number… hence the PIN stays secret. Plex makes you enter the numbers in plain visible text so everyone can see it. BTW - In case you haven’t noticed… we are requesting the same feature. So instead of being argumentative, you could just agree and reinforce the request so that it gets implemented. ---
**Author:** ![nx6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nx6/32/103992_2.png) [@nx6](https://forums.plex.tv/u/nx6)\ **Post date:** [August 21, 2022, 9:55pm UTC](https://forums.plex.tv/t/pin-code-entry-on-firestick/805434/6 "2022-08-21T21:55:55Z")
> [@Dheadrick](#): > > Thanks for the image. As you can see that is not a numpad. The point is the feature request I’m directing you towards is the right one, so your “Nu-uhhh! That’s not it! Because Fire Sticks don’t have keypads!” is asinine hair-splitting. > [@Dheadrick](#): > > BTW - In case you haven’t noticed… we are requesting the same feature. So instead of being argumentative, you could just agree and reinforce the request so that it gets implemented. I’m not asking for this feature, I’m simply linking you to the pre-existing feature request for the issue you are posting about. ---
**Author:** ![Dheadrick](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@Dheadrick](https://forums.plex.tv/u/Dheadrick)\ **Post date:** [August 22, 2022, 4:23pm UTC](https://forums.plex.tv/t/pin-code-entry-on-firestick/805434/7 "2022-08-22T16:23:13Z")
Actually, my post is not hair-splitting. The post you linked to is for someone who has a universal remove which does have a number pad. Also, this is a generic streaming forum which could include Plex installed on a TV which has a number pad for channel entry. Keep your insults to yourself next time. ---
**Author:** ![nx6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nx6/32/103992_2.png) [@nx6](https://forums.plex.tv/u/nx6)\ **Post date:** [August 22, 2022, 5:13pm UTC](https://forums.plex.tv/t/pin-code-entry-on-firestick/805434/8 "2022-08-22T17:13:57Z")
> [@Dheadrick](#): > > The post you linked to is for someone who has a universal remove which does have a number pad. Again, still can’t see the forest for the trees. The original point of your topic: > [@Dheadrick](#): > > Plex PIN entry is not implemented well. The main purpose of PIN entry is to safeguard the access code. Your implementation shows the PIN as it is entered which is no good if others are around. The feature request I linked is for: [“Hide PIN entry so not everybody in the room can see it”](https://forums.plex.tv/t/hide-pin-entry-so-not-everybody-in-the-room-can-see-it-mod-enter-pin-via-remote-s-keypad/318833) Amongst the links on that topic, someone making the same complaint as you: > [@Insecure Firestick Login Pin](https://forums.plex.tv/t/insecure-firestick-login-pin/467495): > > When I login to Plex via Firestick, I have to select from numbers on the screen, so anyone watching sees my pin. Not secure and negates parental controls. Please develop a more secure way to login to Plex on the Firestick. Also someone opening a feature request **specific to the Fire Stick remote** , which was merged into that one. > [@FireTV: Improve user switching - fix how PINs are entered so not visible onscreen](https://forums.plex.tv/t/firetv-improve-user-switching-fix-how-pins-are-entered-so-not-visible-onscreen/148641): > > Situation: I have two user accounts setup on Plex - one for me and my wife, and one for the kids The kids account only has movies PG and under or that they can watch unattended and has no PIN The adult account has movies that the kids can’t watch unattended or at all and is locked with a PIN Problem: to open the adult account the PIN entry screen shows a visible numeric keyboard on the TV, so anybody in the room can see the PIN including the kids. If they are there I have to ask them to lo… Do you see the tagged platforms at the top of the feature request I linked? “Fire TV” isn’t just there for laughs. Also Apple TV is there – not aware of an Apple-made remote for an Apple TV that has a number pad. Or a Roku. The original feature request post made by that user was overly-limited as originally written. They are posting about a Samsung Smart TV and entering the PIN code on it. Lots of Samsung Smart TVs have a remote like this now, though: ![samsung_remote](https://global.discourse-cdn.com/plex/original/4X/3/3/d/33d8cedc4117c324f0f2b967098ecba7797dabc6.jpeg) > [@Dheadrick](#): > > Actually, my post is not hair-splitting. The feature request I linked is a universal request regarding PIN entry displaying the PIN on-screen while typed, and you’re still repeating this stupid point about how the post talks about a physical number keypad on the remote, despite it now being a merger of other threads for other remote types - which I also already pointed out to you. > hair·split·ting > /ˈherˌsplidiNG/ > adjective > 1. characterized by or fond of small and overfine distinctions. Also, I will clarify that while I am “not asking for this feature”, I recognize your use-case and still support a change like this. I simply am not voting for the feature because of the limited number of votes we are given, so I am using those for features that directly impact me. ---
**Author:** ![Dheadrick](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@Dheadrick](https://forums.plex.tv/u/Dheadrick)\ **Post date:** [August 22, 2022, 5:28pm UTC](https://forums.plex.tv/t/pin-code-entry-on-firestick/805434/9 "2022-08-22T17:28:53Z")
Ahhh… that forest. Thanks! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 20, 2022, 5:29pm UTC](https://forums.plex.tv/t/pin-code-entry-on-firestick/805434/10 "2022-11-20T17:29:15Z")
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