# Pin Link **URL:** \ **Category:** General Discussions\ **Created:** [December 19, 2021, 12:21am UTC](https://forums.plex.tv/t/pin-link/765139 "2021-12-19T00:21:57Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![pescadobinns\_hotmail\_com](https://avatars.discourse-cdn.com/v4/letter/p/7feea3/32.png) [@pescadobinns\_hotmail\_com](https://forums.plex.tv/u/pescadobinns_hotmail_com)\ **Post date:** [December 19, 2021, 12:21am UTC](https://forums.plex.tv/t/pin-link/765139/1 "2021-12-19T00:21:57Z")
I’ve had Plex for years with no issues. We changed internet providers and I cannot get logged in. The TV app says to go to my PC to get a 4 digit PIN. I go to the Plex.tv/pin and I am redirected to Plex.tv/link. The PC is telling me to get the PIN from my app. So, I downloaded the app to my phone. Where is this 4 digit PIN?!?!? ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [December 19, 2021, 12:24am UTC](https://forums.plex.tv/t/pin-link/765139/2 "2021-12-19T00:24:44Z")
The pin to link your TV app should be showing on the TV (as that’s the app you want to link with your account) ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [December 19, 2021, 11:49am UTC](https://forums.plex.tv/t/pin-link/765139/3 "2021-12-19T11:49:08Z")
If you’re experiencing this issue on a Samsung TV, you might want to read up on this recent update > [@Old Samsung TV no link codes](https://forums.plex.tv/t/old-samsung-tv-no-link-codes/765146): > > So, your old Samsung TV suddenly can’t connect, and when reinstalling, the link codes shows as blanks! If so read ahead… Basics Some facts: Samsung Smart Hub TVs were manufactured before 2016 The client on your TV, that has a version starting with 1.2x.something – if so, note that the client was not made by Plex, but by a 3rd Party. So in short, the Smart-TV part of your TV is getting old, and is no longer supported by Samsung! Above means, that no further updates to the TV firmware w… ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 19, 2022, 11:49am UTC](https://forums.plex.tv/t/pin-link/765139/4 "2022-03-19T11:49:16Z")
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