# Play History missing on DS418 **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology\ **Created:** [January 6, 2025, 10:48am UTC](https://forums.plex.tv/t/play-history-missing-on-ds418/901227 "2025-01-06T10:48:31Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![duartedcarvalho](https://avatars.discourse-cdn.com/v4/letter/d/7ea924/32.png) [@duartedcarvalho](https://forums.plex.tv/u/duartedcarvalho)\ **Post date:** [January 6, 2025, 10:48am UTC](https://forums.plex.tv/t/play-history-missing-on-ds418/901227/1 "2025-01-06T10:48:31Z")
Server Version#: DS418 Player Version#: 1.41.3.9314 Basically I have acquired the NAS and installed Plex around May 2020 and used it so far with same installation (removed once and installed again, while maintaining the play history), and the play history from May 2020 to middle September 2021 is not showing up. ---
**Author:** ![duartedcarvalho](https://avatars.discourse-cdn.com/v4/letter/d/7ea924/32.png) [@duartedcarvalho](https://forums.plex.tv/u/duartedcarvalho)\ **Post date:** [January 13, 2025, 9:43am UTC](https://forums.plex.tv/t/play-history-missing-on-ds418/901227/2 "2025-01-13T09:43:18Z")
Is there dedicated support to assist in this poriblem? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [January 14, 2025, 2:53am UTC](https://forums.plex.tv/t/play-history-missing-on-ds418/901227/3 "2025-01-14T02:53:36Z")
when you uninstall / reinstall, dependent on whether you delete all the local metadata or not, will determine how much history is there. I don’t think Cloud Sync of watch history was available that far back so it does stand to reason that if you don’t have the data locally then it probably doesn’t exist. If you still have a backup of the databases from back then, it is possible to pull in the watch history. ---
**Author:** ![duartedcarvalho](https://avatars.discourse-cdn.com/v4/letter/d/7ea924/32.png) [@duartedcarvalho](https://forums.plex.tv/u/duartedcarvalho)\ **Post date:** [January 14, 2025, 6:32am UTC](https://forums.plex.tv/t/play-history-missing-on-ds418/901227/4 "2025-01-14T06:32:48Z")
Well, I don’t have a backup so I guess the watch history is lost. Thank you. I think we can close the thread. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [January 14, 2025, 7:19am UTC](https://forums.plex.tv/t/play-history-missing-on-ds418/901227/5 "2025-01-14T07:19:26Z")