# Playback Error after recent update

**URL:** <https://forums.plex.tv/t/playback-error-after-recent-update/566033>\
**Category:** Plex Media Server\
**Tags:** server-windows, plex-web, playback\
**Created:** [April 1, 2020, 4:18pm UTC](https://forums.plex.tv/t/playback-error-after-recent-update/566033 "2020-04-01T16:18:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![NotDaBeard](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/notdabeard/32/303924_2.png) [@NotDaBeard](https://forums.plex.tv/u/NotDaBeard)\
**Post date:** [April 1, 2020, 4:18pm UTC](https://forums.plex.tv/t/playback-error-after-recent-update/566033/1 "2020-04-01T16:18:15Z")

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Server Version#: 1.18.9.2578  
Player Version#: 4.22.2

[Plex Media Server.log](https://forums.plex.tv/uploads/short-url/am5lQAKGeaKrJnbItjOlEDdGx8G.log) (164.6 KB)

After updating to the most recent version of Plex I get this error:  
[Capture 1|690x370](https://forums.plex.tv/uploads/short-url/wIlJWLOxmgpEMJwZ2P3JDoKbeaZ.png)

I have attempted the [plex dance](https://forums.plex.tv/t/the-plex-dance/197064), cleared caches, optimized the server, removed an entire library and re added it. It was working fine before I took it down for the update and now I cannot determine what is causing the issue. Any help would be appreciated.

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**Author:** ![NotDaBeard](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/notdabeard/32/303924_2.png) [@NotDaBeard](https://forums.plex.tv/u/NotDaBeard)\
**Post date:** [April 1, 2020, 11:29pm UTC](https://forums.plex.tv/t/playback-error-after-recent-update/566033/2 "2020-04-01T23:29:57Z")

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Well, I managed to fix this by rolling back to:

Server Version#: 1.18.5.2309  
Player Version#: 4.12.3

One issue I had with this was that I couldn’t access the Plex server settings. I got around this by running the program as Admin but that is going to get old real quick if I have to do this every time the computer restarts.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 30, 2020, 11:30pm UTC](https://forums.plex.tv/t/playback-error-after-recent-update/566033/3 "2020-06-30T23:30:00Z")

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