# Playback error an unexpected playback error occured

**URL:** <https://forums.plex.tv/t/playback-error-an-unexpected-playback-error-occured/941908>\
**Category:** Plex Players\
**Tags:** server-windows, samsung-tizen\
**Created:** [August 20, 2026, 5:48am UTC](https://forums.plex.tv/t/playback-error-an-unexpected-playback-error-occured/941908 "2026-08-20T05:48:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![vtras](https://avatars.discourse-cdn.com/v4/letter/v/76d3ee/32.png) [@vtras](https://forums.plex.tv/u/vtras)\
**Post date:** [August 20, 2026, 5:48am UTC](https://forums.plex.tv/t/playback-error-an-unexpected-playback-error-occured/941908/1 "2026-08-20T05:48:05Z")

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Just updated the Plex app on my media server and now nothing plays on my Samsung TV. Tried the plex app on my desktop and it is also getting the same error.

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**Author:** ![bigrodg66](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigrodg66/32/111311_2.png) [@bigrodg66](https://forums.plex.tv/u/bigrodg66)\
**Post date:** [August 20, 2026, 6:02am UTC](https://forums.plex.tv/t/playback-error-an-unexpected-playback-error-occured/941908/2 "2026-08-20T06:02:16Z")

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There are several threads already running for this problem. It started happening earlier today worldwide. All Samsung TVs are not working.

 ![20260820_135517](https://global.discourse-cdn.com/plex/original/4X/0/b/9/0b94c80173b90b92fd6dffa47ac16544512d24e0.jpeg)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 20, 2026, 11:56am UTC](https://forums.plex.tv/t/playback-error-an-unexpected-playback-error-occured/941908/3 "2026-08-20T11:56:24Z")

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> [@Playback Error on Samsung TV: "An unexpected playback problem occurred](https://forums.plex.tv/t/playback-error-on-samsung-tv-an-unexpected-playback-problem-occurred/941876/174):
>
> We’re aware of the issue and an investigation is underway.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 20, 2026, 11:56am UTC](https://forums.plex.tv/t/playback-error-an-unexpected-playback-error-occured/941908/4 "2026-08-20T11:56:27Z")

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