# Playback Error App cannot direct play this item

**URL:** <https://forums.plex.tv/t/playback-error-app-cannot-direct-play-this-item/789133>\
**Category:** Plex Media Server\
**Tags:** server-linux, roku\
**Created:** [April 20, 2022, 12:42am UTC](https://forums.plex.tv/t/playback-error-app-cannot-direct-play-this-item/789133 "2022-04-20T00:42:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Habibio](https://avatars.discourse-cdn.com/v4/letter/h/aca169/32.png) [@Habibio](https://forums.plex.tv/u/Habibio)\
**Post date:** [April 20, 2022, 12:42am UTC](https://forums.plex.tv/t/playback-error-app-cannot-direct-play-this-item/789133/1 "2022-04-20T00:42:27Z")

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Server Version#: 1.25.9.5721 on Ubuntu  
Player Version#:7.0.7.7661-cc543783a-Plex

Getting errors running some but not all .avi files on Roku TV. Also getting error “This Server is not powerful enough to convert video”. One particular file in question is a lower bitrate AVI versus a higher bitrate MKV file.  
[Plex Media Server Logs\_2022-04-20\_00-21-17.zip](https://forums.plex.tv/uploads/short-url/g5v7Aom4JlFMELt1uNR9VJd3RsY.zip) (3.0 MB)

Any thoughts on AVI files having issues with PMS?

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [April 20, 2022, 1:27am UTC](https://forums.plex.tv/t/playback-error-app-cannot-direct-play-this-item/789133/2 "2022-04-20T01:27:32Z")

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Do you have video transcoding disabled on server? or do you have direct play or direct stream disabled on roku

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 19, 2022, 1:28am UTC](https://forums.plex.tv/t/playback-error-app-cannot-direct-play-this-item/789133/3 "2022-07-19T01:28:14Z")

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