# Playback error **URL:** \ **Category:** Online Media Sources\ **Tags:** lg-webos, video-on-demand, livetv-streaming\ **Created:** [December 8, 2022, 4:44am UTC](https://forums.plex.tv/t/playback-error/821861 "2022-12-08T04:44:46Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![naipol146\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/n/8c91f0/32.png) [@naipol146\_gmail\_com](https://forums.plex.tv/u/naipol146_gmail_com)\ **Post date:** [December 8, 2022, 4:44am UTC](https://forums.plex.tv/t/playback-error/821861/1 "2022-12-08T04:44:46Z")
There seems to be a playback error. Its happening again two movies I play on plex and it freezes. Afterward, it shows the playback error. Please plex fix this. Give me an update when it is fix. I tried to watch stay(2005)movie but it freezes and show the playback error. I can see the movie is leaving soon. It did the same thing for the christmas candle movie. Update: The live tv streaming on Plex also shows the playback error. It freezes. I haven’t seen any fix update. Therefore, I can’t see nothing on plex. ---
**Author:** ![Geert-69](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/geert-69/32/180330_2.png) [@Geert-69](https://forums.plex.tv/u/Geert-69)\ **Post date:** [December 30, 2022, 7:54pm UTC](https://forums.plex.tv/t/playback-error/821861/2 "2022-12-30T19:54:21Z")
Don’t know if it helps but try to go to Settings and search for connetions or any of that kind, Set **“Allow Insecure Connections”** to **“Always”**. See if playback works again. It seems that older smart-TV’s don’t receive any Plex (and other apps) updates anymore due to EOL. ---
**Author:** ![naipol146\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/n/8c91f0/32.png) [@naipol146\_gmail\_com](https://forums.plex.tv/u/naipol146_gmail_com)\ **Post date:** [December 31, 2022, 12:08am UTC](https://forums.plex.tv/t/playback-error/821861/3 "2022-12-31T00:08:55Z")
Which part of the setting of Plex app on my smart tv can I set to “Always”. I want to try it if it will work. If it doesn’t work I would have to delete my plex account because I will not be able to see the on demand or live tv streaming. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [December 31, 2022, 10:55am UTC](https://forums.plex.tv/t/playback-error/821861/4 "2022-12-31T10:55:03Z")
This won’t help. Playing the ad-supported media from plex.tv will always require a secure connection. This is part of the DRM scheme which is required by the content owners. If a TV is too old to handle secure connections, it can unfortunately not use the free content. I recommend an add-on device, like a FireTV, nVidia Shield, or Apple TV. ---
**Author:** ![Geert-69](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/geert-69/32/180330_2.png) [@Geert-69](https://forums.plex.tv/u/Geert-69)\ **Post date:** [December 31, 2022, 7:15pm UTC](https://forums.plex.tv/t/playback-error/821861/5 "2022-12-31T19:15:20Z")
I try to give him something to try thats all. For me and many others if playback does not work if you stream via internet on an older smart-TV the only solution is to set **“Allow Insecure Connections”** to **“Always”**. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [December 31, 2022, 8:17pm UTC](https://forums.plex.tv/t/playback-error/821861/6 "2022-12-31T20:17:59Z")
This applies only to content from your own Plex server. However, OP doesn’t have a server. He’s only using the free-to-watch content from [https://watch.plex.tv](https://watch.plex.tv) Which is only available with DRM protection. ---
**Author:** ![naipol146\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/n/8c91f0/32.png) [@naipol146\_gmail\_com](https://forums.plex.tv/u/naipol146_gmail_com)\ **Post date:** [December 31, 2022, 10:55pm UTC](https://forums.plex.tv/t/playback-error/821861/7 "2022-12-31T22:55:11Z")
My Lg Smart TV is a 2018 model. Does LG 2018 model is still old? Because I only have a smart tv. If it can’t work, thanks it was great using plex to watch free movies and live tv. ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [January 1, 2023, 12:18am UTC](https://forums.plex.tv/t/playback-error/821861/8 "2023-01-01T00:18:31Z")
I have my 2018 LG set: Allow Insecure connections - Always Prefer Insecure connections - On same network Server side: Secure connections - Preferred I have no issue watching Plex.tv stuff ---
**Author:** ![naipol146\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/n/8c91f0/32.png) [@naipol146\_gmail\_com](https://forums.plex.tv/u/naipol146_gmail_com)\ **Post date:** [January 2, 2023, 1:51am UTC](https://forums.plex.tv/t/playback-error/821861/9 "2023-01-02T01:51:42Z")
Which part in the Plex app is this part located? Because I went to setting, I don’t see the Allow Insecure connection part in the settings. I don’t know if it is the app update that remove it. ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [January 2, 2023, 4:39am UTC](https://forums.plex.tv/t/playback-error/821861/10 "2023-01-02T04:39:32Z")
LG app settings, bottom of left menu. Advanced ---
**Author:** ![naipol146\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/n/8c91f0/32.png) [@naipol146\_gmail\_com](https://forums.plex.tv/u/naipol146_gmail_com)\ **Post date:** [January 5, 2023, 3:37pm UTC](https://forums.plex.tv/t/playback-error/821861/11 "2023-01-05T15:37:12Z")
Thanks I tried it. But the advanced section has only Reset app. That only deletes your account and I needed to login. It still didn’t work. I think November Update took all those features away from the plex app advanced settings. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 5, 2023, 3:38pm UTC](https://forums.plex.tv/t/playback-error/821861/12 "2023-04-05T15:38:14Z")
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