# Playback error

**URL:** <https://forums.plex.tv/t/playback-error/827744>\
**Category:** Metadata & Adding Files\
**Created:** [January 21, 2023, 7:48pm UTC](https://forums.plex.tv/t/playback-error/827744 "2023-01-21T19:48:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![luketeacup](https://avatars.discourse-cdn.com/v4/letter/l/e47c2d/32.png) [@luketeacup](https://forums.plex.tv/u/luketeacup)\
**Post date:** [January 21, 2023, 7:48pm UTC](https://forums.plex.tv/t/playback-error/827744/1 "2023-01-21T19:48:03Z")

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Hi, thanks for being so helpful a week or so ago. Have googled a new problem but can’t find an answer hence asking you if that’s ok?!  
My Plex Media Server connects to an external hard drive which contains all the music folders. I noticed one folder was corrupted, so I re-ripped the CD and uploaded it to the hard drive, deleting the old folder. When I play this music from the Plex home page, via ‘recently added music’, it plays fine, however, when I locate the same music folder in the specific music library, I get a ‘playback error’ message, ie. the folder can’t be found. Any idea what’s going on? Many thanks for your help, Dominic

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 21, 2023, 10:01pm UTC](https://forums.plex.tv/t/playback-error/827744/2 "2023-01-21T22:01:11Z")

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 21, 2023, 10:02pm UTC](https://forums.plex.tv/t/playback-error/827744/3 "2023-01-21T22:02:20Z")

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I can only guess Plex has still cataloged the old album and fails to see the original/old files, hence giving you this error.  
You should be able to see the exact files linked to an album/track via the context menu / get info menu.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 21, 2023, 10:02pm UTC](https://forums.plex.tv/t/playback-error/827744/4 "2023-04-21T22:02:30Z")

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