# Playback while at work

**URL:** https://forums.plex.tv/t/playback-while-at-work/842267
**Category:** Remote Access
**Tags:** android-tv, ios-legacy
**Created:** [May 25, 2023, 4:45pm UTC](https://forums.plex.tv/t/playback-while-at-work/842267 "2023-05-25T16:45:51Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![B3NNY-BACON](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@B3NNY-BACON](https://forums.plex.tv/u/B3NNY-BACON)
#### Post date: [May 25, 2023, 4:45pm UTC](https://forums.plex.tv/t/playback-while-at-work/842267/1 "2023-05-25T16:45:51Z")

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Hi hoping to get some help/advice while I’m at work and connected to Wi-Fi I can transcode to all options but when I’m on my mobile data I can only choose 2mbps or original

Is there a way I can change this? I have limit mobile data turned off

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### Author: ![adefaria](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/adefaria/32/300475_2.png) [@adefaria](https://forums.plex.tv/u/adefaria)
#### Post date: [May 25, 2023, 10:14pm UTC](https://forums.plex.tv/t/playback-while-at-work/842267/2 "2023-05-25T22:14:35Z")

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Get a better cell signal?

I once worked at a place that had really crappy cell service. Perhaps “at work” you don’t have that many bars (there is something ironic about that statement!). What does [speedtest.net](http://speedtest.net) reveal?

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### Author: ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)
#### Post date: [May 26, 2023, 4:04am UTC](https://forums.plex.tv/t/playback-while-at-work/842267/3 "2023-05-26T04:04:11Z")

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1. In the Plex app settings on the phones, check the setting for Remote Streaming Quality.  
The default is 2 Mbps. Change it to Maximum.  
Android: Settings → Quality → Remote Streaming Quality.

2. Disable Auto Adjust Quality in the mobile Plex apps if it is enabled.

3. While streaming over the mobile network, monitor playback via [Plex Dashboard](https://support.plex.tv/articles/200871837-status-and-dashboard/#toc-1) → Now Playing + Expanded View.  
Is the connection Remote or Indirect?  
If Indirect, the connection is using [Plex Relay](https://support.plex.tv/articles/216766168-accessing-a-server-through-relay/), which is limited to 2 Mbps, and Remote Access is not functioning correctly between your server and your phone.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [August 24, 2023, 4:04am UTC](https://forums.plex.tv/t/playback-while-at-work/842267/4 "2023-08-24T04:04:38Z")

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