# Player button missing from Plex web

**URL:** https://forums.plex.tv/t/player-button-missing-from-plex-web/147116
**Category:** General Discussions
**Created:** [June 6, 2016, 9:14am UTC](https://forums.plex.tv/t/player-button-missing-from-plex-web/147116 "2016-06-06T09:14:31Z")
**Posts on this page:** 10
**Page:** 2

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 6, 2016, 6:53pm UTC](https://forums.plex.tv/t/player-button-missing-from-plex-web/147116/21 "2016-06-06T18:53:43Z")

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> @kegobeer-plex said:  
> It’s just the client computer that doesn’t see the other Plex apps I have, which is really odd. Still no cast icon in Firefox or Edge, and the cast icon in Chrome only sees the Chromecast devices.

Restart PMS after making the firewall adjustments.  
Re-load Plex Web.  
Wait a few minutes. Player discovery may take some time as it works similar to bonjour or NETBIOS SMB discovery.

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### Author: ![kegobeer-plex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegobeer-plex/32/17444_2.png) [@kegobeer-plex](https://forums.plex.tv/u/kegobeer-plex)
#### Post date: [June 6, 2016, 6:55pm UTC](https://forums.plex.tv/t/player-button-missing-from-plex-web/147116/22 "2016-06-06T18:55:08Z")

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I rebooted both server and client after doing the firewall changes, still no dice.

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### Author: ![kegobeer-plex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegobeer-plex/32/17444_2.png) [@kegobeer-plex](https://forums.plex.tv/u/kegobeer-plex)
#### Post date: [June 6, 2016, 6:56pm UTC](https://forums.plex.tv/t/player-button-missing-from-plex-web/147116/23 "2016-06-06T18:56:12Z")

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Where did you make the \*.plex.tv and \*.plex.direct changes in the browsers?

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 6, 2016, 6:58pm UTC](https://forums.plex.tv/t/player-button-missing-from-plex-web/147116/24 "2016-06-06T18:58:15Z")

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> @kegobeer-plex said:  
> Where did you make the \*.plex.tv and \*.plex.direct changes in the browsers?

This is only if you use something like NoScript where you greenlight script execution on a by-host basis.  
I surf in “paranoia mode” with NoScript enabled.  
you may have to enable script execution for `localhost` and `server's private IP` as well, depending on whether you load plex web over https or http and whether you use the local or the hosted Plex Web.  
Which gives me an idea: Have you tried and used the hosted version, to see if it behaves differently?

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### Author: ![kegobeer-plex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegobeer-plex/32/17444_2.png) [@kegobeer-plex](https://forums.plex.tv/u/kegobeer-plex)
#### Post date: [June 6, 2016, 7:02pm UTC](https://forums.plex.tv/t/player-button-missing-from-plex-web/147116/25 "2016-06-06T19:02:42Z")

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> @OttoKerner said:  
> This is only if you use something like NoScript where you greenlight script execution on a by-host basis.  
> I surf in “paranoia mode” with NoScript enabled.  
> you may have to enable script execution for `localhost` and `server's private IP` as well, depending on whether you load plex web over https or http and whether you use the local or the hosted Plex Web.  
> Which gives me an idea: Have you tried and used the hosted version, to see if it behaves differently?

I load over http, so no SSL issues there. I’ve also tried the hosted version with the same results.

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### Author: ![kegobeer-plex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegobeer-plex/32/17444_2.png) [@kegobeer-plex](https://forums.plex.tv/u/kegobeer-plex)
#### Post date: [June 6, 2016, 7:19pm UTC](https://forums.plex.tv/t/player-button-missing-from-plex-web/147116/26 "2016-06-06T19:19:13Z")

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I just installed Plex server 0.9.16.6 on one of my Windows 10 machines, and if I select that test server I get the cast icon. I then upgraded it to 0.9.17.0, and it still works. This looks like a Server 2012R2 Essentials issue. Now I just have to figure out what that issue is…

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 6, 2016, 7:25pm UTC](https://forums.plex.tv/t/player-button-missing-from-plex-web/147116/27 "2016-06-06T19:25:44Z")

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I asked internally. I’ll let you know if I get more info.

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### Author: ![kegobeer-plex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegobeer-plex/32/17444_2.png) [@kegobeer-plex](https://forums.plex.tv/u/kegobeer-plex)
#### Post date: [June 6, 2016, 7:30pm UTC](https://forums.plex.tv/t/player-button-missing-from-plex-web/147116/28 "2016-06-06T19:30:48Z")

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Thanks Otto.

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### Author: ![kegobeer-plex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegobeer-plex/32/17444_2.png) [@kegobeer-plex](https://forums.plex.tv/u/kegobeer-plex)
#### Post date: [June 6, 2016, 11:25pm UTC](https://forums.plex.tv/t/player-button-missing-from-plex-web/147116/29 "2016-06-06T23:25:44Z")

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@OttoKerner, I have an update. I installed the beta Windows 10 Plex app and it sees all of my devices.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [January 7, 2020, 9:27pm UTC](https://forums.plex.tv/t/player-button-missing-from-plex-web/147116/30 "2020-01-07T21:27:02Z")

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