Server Version#:1.25.0.5282-2edd3c44d.x86_64
Player Version#: 4.66.1
Server OS: Fedora release 35 (Thirty Five)
Player Version: web player on chrome Version 95.0.4638.69 (Official Build) (64-bit) on windows 10
Playing a Collection based on an entire season or show from a TV SHOW library results in the error:
Playback Error
An error occurred loading items to play.
The media files play just fine when accessed individually, or through a playlist. Playing a collection in a MOVIE library, however, work just fine (For debugging purposes, a MUSIC library also appears broken). Adding the individual episodes as far as I can tell seems to work (as well as, as noted, by adding the season or show to a playlist) The library is created by selecting the show or season and “add to->some collection”
The server logs clearly demonstrate that the collection is not correctly generating the play queue
Dec 08, 2021 03:24:39.025 [0x7f3e318e8b38] DEBUG - Request: [192.168.3.76:60422 (Subnet)] POST /playQueues?type=video&uri=server%3A%2F%2F098179854649e492f282b0d7b8204e402cf0a53d%2Fcom.plexapp.plugins.library%2Flibrary%2Fcollections%2F36307&repeat=0&own=1&includeChapters=1&includeMarkers=1&includeGeolocation=1&includeExternalMedia=1 (5 live) TLS GZIP Signed-in Token (speedyguy17@gmail.com)
Dec 08, 2021 03:24:39.025 [0x7f3e318e8b38] DEBUG - PlayQueue: Converted ‘server://098179854649e492f282b0d7b8204e402cf0a53d/com.plexapp.plugins.library/library/collections/36307’ to ‘library://x/directory/%2Flibrary%2Fcollections%2F36307’
Dec 08, 2021 03:24:39.027 [0x7f3e318e8b38] DEBUG - PlayQueue: 0 generated IDs compressed down to a 20 byte blob.
Dec 08, 2021 03:24:39.040 [0x7f3e318e8b38] DEBUG - PlayQueue: Start index: 0 End index: -1 Count: 0
Dec 08, 2021 03:24:39.041 [0x7f3e318e8b38] DEBUG - PlayQueue: 0 generated IDs compressed down to a 20 byte blob.
Dec 08, 2021 03:24:39.045 [0x7f3e32b62b38] DEBUG - Completed: [192.168.3.76:60422] 200 POST /playQueues?type=video&uri=server%3A%2F%2F098179854649e492f282b0d7b8204e402cf0a53d%2Fcom.plexapp.plugins.library%2Flibrary%2Fcollections%2F36307&repeat=0&own=1&includeChapters=1&includeMarkers=1&includeGeolocation=1&includeExternalMedia=1 (5 live) TLS GZIP 20ms 656 bytes (pipelined: 30)
I’m happy to provide whatever other metadat/logs/whathaveyou to help diagnose this issue, but the expected behavior is that the seasons/episodes/shows are all inclded in the collection.
