# Playing H265 encoded videos

**URL:** <https://forums.plex.tv/t/playing-h265-encoded-videos/384652>\
**Category:** General Discussions\
**Created:** [March 6, 2019, 7:49pm UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652 "2019-03-06T19:49:55Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\
**Post date:** [March 6, 2019, 7:49pm UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/1 "2019-03-06T19:49:55Z")

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1080p hevc 265 plays on my rasplex but after 15 minutes or so the audio gets out of sync with the video. The same file played over the internet on a ROKU 3 plays just fine with no problems. Are there settings I can adjust to get this to play on my rasplex? I’m assuming it is transcoding to H264 and that it can’t direct play. Is that correct?

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**Author:** ![videotecaCNSU](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/videotecacnsu/32/17514_2.png) [@videotecaCNSU](https://forums.plex.tv/u/videotecaCNSU)\
**Post date:** [March 8, 2019, 12:13am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/2 "2019-03-08T00:13:36Z")

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thats correct, RPi cant play h265 or 4k

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**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\
**Post date:** [March 8, 2019, 1:49am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/3 "2019-03-08T01:49:13Z")

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It will play h265 for a while but then start to have playback issues. On the roku 3 while streaming over the web it plays back with no issues. Is there a way i can use the same app(for smart tv) the roku was using to play h265 on raspberry pi 3? Also are there transcoding/buffer settings to make h265 playable on rasplex? What seems to happen on rasplex is the audio goes out of sync with the video. Thanks for your help i’m just looking for a work around here.

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**Author:** ![videotecaCNSU](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/videotecacnsu/32/17514_2.png) [@videotecaCNSU](https://forums.plex.tv/u/videotecaCNSU)\
**Post date:** [March 8, 2019, 8:06pm UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/4 "2019-03-08T20:06:56Z")

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Its a hardware limitation on the raspberry side, I know that some other boards are more up to date and I think they don’t have that limitation.

Yes, its probably transcoding, you can check that in your server while you reproduce a video. You could try to add a transcoding profile for rasplex that works better in your setup. I hace experience audio out of sync while transcoding, you can probably find some solutions in the forum as its a known issue with a lot of clients.

But if you ask me how I solve that kind of issues, I just create a separate version for the film using the optimization option on the server. That way the client will ask you what version you want to reproduce and is always easier to increase the hard drive space if needed in a NAS environment and you wont be bottlenecked by the CPU

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 9, 2019, 8:33am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/5 "2019-03-09T08:33:55Z")

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Rasplex has a dedicated setting where you can allow or deny direct playback of HEVC content.

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**Author:** ![cossack1977](https://avatars.discourse-cdn.com/v4/letter/c/9e8a1a/32.png) [@cossack1977](https://forums.plex.tv/u/cossack1977)\
**Post date:** [March 20, 2019, 9:28am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/6 "2019-03-20T09:28:48Z")

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Hardware on the PI can’t do native h265 decoding. All that is happening is that your server is transcoding but probably running out of steam resulting in only 15mins or so of play time.

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**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\
**Post date:** [March 22, 2019, 10:18am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/7 "2019-03-22T10:18:49Z")

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Is there any way I can get it to transcode faster? Or force rasplex to pre-cache and buffer to make up the difference?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 22, 2019, 10:20am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/8 "2019-03-22T10:20:48Z")

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> [@jhox616](#):
>
> Is there any way I can get it to transcode faster?

Only by employing hardware transcoding. Which requires a Plex Pass.

Or by changing your server and put in the most powerful cpu you can get.

Or by avoiding videos with H.265 codec.

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**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\
**Post date:** [March 22, 2019, 10:48am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/9 "2019-03-22T10:48:23Z")

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Oh, so the transcoding on the free version of plex media server is only software transcoding? I have a 8 core CPU overclocked to 5.0GHz on all cores so it was confusing me as to why it wasn’t able to keep up with the H. 265 transcoding.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 22, 2019, 10:52am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/10 "2019-03-22T10:52:18Z")

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> [@jhox616](#):
>
> I have a 8 core CPU overclocked to 5.0GHz on all cores

Type of cpu please.

> [@jhox616](#):
>
> so the transcoding on the free version of plex media server is only software transcoding?

Yes.  
[https://support.plex.tv/articles/115002178853-using-hardware-accelerated-streaming/](https://support.plex.tv/articles/115002178853-using-hardware-accelerated-streaming/)

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<div class="post-metadata">

**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\
**Post date:** [March 22, 2019, 11:04am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/11 "2019-03-22T11:04:45Z")

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It is the Intel i9-9900. Will getting a single board computer that can play h. 265 make it work? That way it doesn’t have to transcode?

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**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\
**Post date:** [March 22, 2019, 11:06am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/12 "2019-03-22T11:06:53Z")

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Getting all my files over to h. 265 would really save a lot of space. The funny thing is h. 265 transcode just fine to my parents roku 3 when I share my server with them but my pi just can’t handle it.

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 22, 2019, 11:07am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/13 "2019-03-22T11:07:09Z")

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> [@jhox616](#):
>
> i9-9900

Nice CPU!

> [@jhox616](#):
>
> Will getting a single board computer that can play h. 265 make it work?

You mean as a client device? It should.

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<div class="post-metadata">

**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\
**Post date:** [March 22, 2019, 11:45am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/14 "2019-03-22T11:45:09Z")

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Ok thank you that is very helpful because if that fixes it then I won’t have to worry about transcoding.

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 22, 2019, 11:52am UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/15 "2019-03-22T11:52:27Z")

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Of course not if you run a simple web browser on it.  
You need to install either OpenPHT, or Plex Media Player or Kodi (with Plex4Kodi add-in).

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<div class="post-metadata">

**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\
**Post date:** [March 22, 2019, 12:25pm UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/16 "2019-03-22T12:25:36Z")

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The H. 265 worked streaming over the internet to a roku 3. However it did not on my pi3B which is hooked up via Ethernet to the PMS on my Intel i9-9900. I’m going to get a more powerful h. 265 supported single chip computer to replace my pi3B and maybe spring for a plex pass to unlock hardware transcoding.

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**Author:** ![mmaeder](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mmaeder/32/85672_2.png) [@mmaeder](https://forums.plex.tv/u/mmaeder)\
**Post date:** [March 22, 2019, 12:58pm UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/17 "2019-03-22T12:58:31Z")

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I can recommend the Odroid C2 with Rasplex.  
It can play 4k H.265 @60fps etc.

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<div class="post-metadata">

**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\
**Post date:** [March 22, 2019, 1:14pm UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/18 "2019-03-22T13:14:26Z")

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Thanks for your help

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 22, 2019, 1:24pm UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/19 "2019-03-22T13:24:04Z")

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The Odroid is unfortunately a dead end.  
There won’t be another OpenPHT version for it and no Kodi nor PMP either.

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<div class="post-metadata">

**Author:** ![jhox616](https://avatars.discourse-cdn.com/v4/letter/j/eada6e/32.png) [@jhox616](https://forums.plex.tv/u/jhox616)\
**Post date:** [March 22, 2019, 1:49pm UTC](https://forums.plex.tv/t/playing-h265-encoded-videos/384652/20 "2019-03-22T13:49:25Z")

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Just curious, why couldn’t I just run Linux or Android and download the plex client app that is used on your smart phone or TV? Get rid of Rasplex all together…

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