# Playlist Errors (Destination Unavailable)

**URL:** <https://forums.plex.tv/t/playlist-errors-destination-unavailable/696964>\
**Category:** Plex Media Server\
**Tags:** server-mac, server-synology\
**Created:** [March 4, 2021, 6:24pm UTC](https://forums.plex.tv/t/playlist-errors-destination-unavailable/696964 "2021-03-04T18:24:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![VampyTrout](https://avatars.discourse-cdn.com/v4/letter/v/77aa72/32.png) [@VampyTrout](https://forums.plex.tv/u/VampyTrout)\
**Post date:** [March 4, 2021, 6:24pm UTC](https://forums.plex.tv/t/playlist-errors-destination-unavailable/696964/1 "2021-03-04T18:24:25Z")

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Hi all.

Recently I noticed one of my smart playlists had jumped up about 800 items. Using another app, Prism, I discovered this was because three-star items were erroneously being included despite the rule being five-star items. That is the first issue I wanted to fix.

I tried restarting Plex and my Synology to no avail, however, I did notice that sometimes when I manually applied the rule to my library I would get the correct number of items. Usually it seems to display the correct number right after restarting Plex and then it reverts to the selection with the extra 800 a little later. If I try to create a new smart playlist with this rule I get the error “Something went wrong. Make sure the destination is available and try again.”

I Googled and tried to eyeball the logs myself and I found this near the attempted playlist creation “database disk image is malformed.” I did see the page about repairing a corrupt database and admittedly I’m a little wary of doing so – I pretty much do all my Plex management through the the app and all my NAS management through the Synology web interface so I’m not well-versed in using a clear line interface with my NAS if that’s what it takes.

I did see another post where a user with a similar issue was advised to

1. Create the directories by hand as root
2. Change ownership to `plex:plex`
3. Force re-scan all your media
4. Force “Refresh All Metadata"

I’m not sure how relevant the first two steps are to my situation. I did force rescan I didn’t seem to change anything. I’m happy to Force “Refresh All Metadata" and I apologize if that’s all that’s needed and this long post was for nothing - I’m just very wary of losing all my ratings. I have a fairly large music library and the ratings are pretty much the only way I interface with it.

Other notes: I can play the playlist from the playlist screen but if I try to click on it to get a more detailed view I get an error–it does not load in the app. I have no idea if this is relevant but it seems mildly interesting. Additionally, all other function seems totally fine.

I have attached the logs and I would greatly appreciate any advice. Once again I apologize if the correct steps or somewhere I already mentioned looking at - I just want to do as much as I can to ensure that my rating data is preserved, it represents a lot of time and effort.

Server Version#: 1.21.4.4079-1b7748a7b  
Player Version#: 1.28.0.1681-cc6e807c (For the Mac but I tried on the Synology side with the same errors)  
[Plex Media Server Logs\_2021-03-04\_13-00-22.zip](https://forums.plex.tv/uploads/short-url/umteJuY2uB7rj6RGBcnbDFd1hdl.zip) (7.0 MB)

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**Author:** ![VampyTrout](https://avatars.discourse-cdn.com/v4/letter/v/77aa72/32.png) [@VampyTrout](https://forums.plex.tv/u/VampyTrout)\
**Post date:** [March 7, 2021, 7:17pm UTC](https://forums.plex.tv/t/playlist-errors-destination-unavailable/696964/2 "2021-03-07T19:17:29Z")

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Sorry for the bump but any help would be really appreciated

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 5, 2021, 7:18pm UTC](https://forums.plex.tv/t/playlist-errors-destination-unavailable/696964/3 "2021-06-05T19:18:17Z")

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