# Playlist Issues

**URL:** <https://forums.plex.tv/t/playlist-issues/905889>\
**Category:** Plex Players\
**Tags:** android-tv, fire-tv, ios-legacy, plex-web, roku, player-windows\
**Created:** [February 17, 2025, 3:20pm UTC](https://forums.plex.tv/t/playlist-issues/905889 "2025-02-17T15:20:52Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![robbward](https://avatars.discourse-cdn.com/v4/letter/r/f9ae1b/32.png) [@robbward](https://forums.plex.tv/u/robbward)\
**Post date:** [February 17, 2025, 3:20pm UTC](https://forums.plex.tv/t/playlist-issues/905889/1 "2025-02-17T15:20:52Z")

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Server Version#:1.41.4.9463  
Player Version#:10.26.0.2578 - fire-tv  
Player Version#:8.45 - ios  
Having an issue with playlists. I have created and granted access to users for a couple of playlists from the admin account.  
These are home users.  
When they connect via web client, the playlists are accessible.  
When they connect via clients (ios, windows, android-tv, fire-tv, roku), the playlists are not visible.  
Any suggestions on how to correct this?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 17, 2025, 5:16pm UTC](https://forums.plex.tv/t/playlist-issues/905889/2 "2025-02-17T17:16:05Z")

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Can you double-check if the section for individual shares is maybe hidden in the More section? If they’re not… try force-quitting and restarting the app.

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**Author:** ![robbward](https://avatars.discourse-cdn.com/v4/letter/r/f9ae1b/32.png) [@robbward](https://forums.plex.tv/u/robbward)\
**Post date:** [February 17, 2025, 9:37pm UTC](https://forums.plex.tv/t/playlist-issues/905889/3 "2025-02-17T21:37:55Z")

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Tried on Windows client, ios client and fire-tv client. same result.  
Cleared cache  
cleared data.  
i can see playlists as the admin user but other home users can not see the playlists from the clients except the web client.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 17, 2025, 10:01pm UTC](https://forums.plex.tv/t/playlist-issues/905889/4 "2025-02-17T22:01:45Z")

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Just to clarify we’re talking about the same thing:  
A shared playlist won’t be listed in a user’s `Playlists` section. Those are listed in a separate `Media` section.

[https://support.plex.tv/articles/shared-media/](https://support.plex.tv/articles/shared-media/)

# 

Is this where your users are looking for the shared playlists?

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**Author:** ![robbward](https://avatars.discourse-cdn.com/v4/letter/r/f9ae1b/32.png) [@robbward](https://forums.plex.tv/u/robbward)\
**Post date:** [February 17, 2025, 10:06pm UTC](https://forums.plex.tv/t/playlist-issues/905889/5 "2025-02-17T22:06:34Z")

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Media section is not shown for users. How do we get the media section to be shown?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 17, 2025, 10:24pm UTC](https://forums.plex.tv/t/playlist-issues/905889/6 "2025-02-17T22:24:47Z")

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> [@tom80H](#):
>
> Can you double-check if the section for individual shares is maybe hidden in the More section? If they’re not… try force-quitting and restarting the app

If it hasn’t previously been pinned to the sidebar, the section could be listed in the More section.

If it’s not showing at all, there might be some caching issue. That could be solved by quitting and restarting the app (on mobile platforms, you should force-quit the app)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 18, 2025, 10:25pm UTC](https://forums.plex.tv/t/playlist-issues/905889/7 "2025-05-18T22:25:18Z")

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