# Playlist poster not display?

**URL:** <https://forums.plex.tv/t/playlist-poster-not-display/762999>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [December 8, 2021, 7:40am UTC](https://forums.plex.tv/t/playlist-poster-not-display/762999 "2021-12-08T07:40:06Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![usenet](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/usenet/32/23179_2.png) [@usenet](https://forums.plex.tv/u/usenet)\
**Post date:** [December 8, 2021, 7:40am UTC](https://forums.plex.tv/t/playlist-poster-not-display/762999/1 "2021-12-08T07:40:06Z")

</div>

Server Version#: 1.25.1.5286  
Player Version#:  
I add some playlist poster via the Web Brower but it doesn’t show up on the Samsung TV apps, is this by designed?

The Collection Poster works but not playlist

---

<div class="post-metadata">

**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [December 8, 2021, 3:40pm UTC](https://forums.plex.tv/t/playlist-poster-not-display/762999/2 "2021-12-08T15:40:57Z")

</div>

Yes, there’s a problem with that at the moment.

> [@Playlist posters don't get to clients](https://forums.plex.tv/t/playlist-posters-dont-get-to-clients/734202):
>
> I noticed in a recent release that the ability to add custom posters to playlists was added. I tried it out, and it works in Plex Web. But it appears that they don’t feed through to clients. I’ve always wondered if those posters were fed from the server, or if the clients auto-generate them. Looks like the clients make their own.

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 8, 2021, 4:04pm UTC](https://forums.plex.tv/t/playlist-poster-not-display/762999/3 "2021-12-08T16:04:10Z")

</div>

Interestingly I’m now seeing my custom playlist posters for 2 playlists on both iOS and Apple TV (2 of approx. 20)… so far I had been under the impression those clients simply don’t support custom playlist posters – which appears to be wrong, making this behavior even weirder 😉

**Edit:**  
@usenet on what Samsung app are you experiencing this? If you’re using a SmartHub TV with the old Orca-app, it could be this is simply not supported.

---

<div class="post-metadata">

**Author:** ![usenet](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/usenet/32/23179_2.png) [@usenet](https://forums.plex.tv/u/usenet)\
**Post date:** [December 8, 2021, 8:34pm UTC](https://forums.plex.tv/t/playlist-poster-not-display/762999/4 "2021-12-08T20:34:56Z")

</div>

I installed Plex from Samsung SmartHub version 5.28.2 last week, what version works? is there a client that works?

---

<div class="post-metadata">

**Author:** ![usenet](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/usenet/32/23179_2.png) [@usenet](https://forums.plex.tv/u/usenet)\
**Post date:** [December 8, 2021, 8:47pm UTC](https://forums.plex.tv/t/playlist-poster-not-display/762999/5 "2021-12-08T20:47:45Z")

</div>

@tom80H interesting, I just tried the iOS apps on my iPhone 12 and still have the same issues  
cant see playlist poster only via the Web Browser

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 8, 2021, 10:25pm UTC](https://forums.plex.tv/t/playlist-poster-not-display/762999/6 "2021-12-08T22:25:57Z")

</div>

I guess the SmartHub app won’t be able to do this; it’s basically no longer supported and IIRC the dev stopped working on it.

On iOS… as mentioned; I had been seeing custom posters for 2 of my approx. 20 playlists. While this is a weird result it implies they’re not yet fully supported on those platforms too.

![IMG_F439FF45787C-1](https://global.discourse-cdn.com/plex/original/4X/c/6/3/c639d9b1be5f28983ebb902d5ff32644f416aace.jpeg)

---

<div class="post-metadata">

**Author:** ![usenet](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/usenet/32/23179_2.png) [@usenet](https://forums.plex.tv/u/usenet)\
**Post date:** [December 9, 2021, 4:35am UTC](https://forums.plex.tv/t/playlist-poster-not-display/762999/7 "2021-12-09T04:35:23Z")

</div>

oh well, I am currently evaluating emby and one function left for them to implement and I will sign up to Emby. I prefer Emby configs and layout

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 9, 2022, 4:35am UTC](https://forums.plex.tv/t/playlist-poster-not-display/762999/8 "2022-03-09T04:35:26Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
