# Playlists Empty

**URL:** <https://forums.plex.tv/t/playlists-empty/942675>\
**Category:** Plex Players\
**Tags:** roku, player-windows\
**Created:** [September 8, 2026, 8:56pm UTC](https://forums.plex.tv/t/playlists-empty/942675 "2026-09-08T20:56:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![techguy888](https://avatars.discourse-cdn.com/v4/letter/t/b5ac83/32.png) [@techguy888](https://forums.plex.tv/u/techguy888)\
**Post date:** [September 8, 2026, 8:56pm UTC](https://forums.plex.tv/t/playlists-empty/942675/1 "2026-09-08T20:56:46Z")

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Server Version#:1.43.3.10896  
Player Version#:4.160.0

After the recent player update, when creating a new managed user and granting access to any pre-existing playlists, attempting to view playlists under this user results in a message stating: “Playlists” is empty

The playlists are not empty. Access to the playlists was explicitly granted to the user, as well as access to the correlating libraries. I thought perhaps this may be an issue of user permissions, so I created a new unrestricted managed user as a test and the results are the same.

Have tested on Windows (web), and Roku players. The Shield client does not appear to have received the necessary update as yet so I do not see these new managed users on this client.

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**Author:** ![MovieFan](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@MovieFan](https://forums.plex.tv/u/MovieFan)\
**Post date:** [September 8, 2026, 10:42pm UTC](https://forums.plex.tv/t/playlists-empty/942675/2 "2026-09-08T22:42:50Z")

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Did you grant access to the library that the Playlist refers to?

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**Author:** ![veeejay](https://avatars.discourse-cdn.com/v4/letter/v/9dc877/32.png) [@veeejay](https://forums.plex.tv/u/veeejay)\
**Post date:** [September 9, 2026, 12:32am UTC](https://forums.plex.tv/t/playlists-empty/942675/3 "2026-09-09T00:32:06Z")

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When you look for the shared playlist, where are you looking? The shared playlist will show up under “Media”, not the users Playlist section.

[https://support.plex.tv/articles/shared-media/](https://support.plex.tv/articles/shared-media/)

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**Author:** ![techguy888](https://avatars.discourse-cdn.com/v4/letter/t/b5ac83/32.png) [@techguy888](https://forums.plex.tv/u/techguy888)\
**Post date:** [September 10, 2026, 6:25pm UTC](https://forums.plex.tv/t/playlists-empty/942675/4 "2026-09-10T18:25:06Z")

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I did grant access to the 2 libraries each playlist references.

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<div class="post-metadata">

**Author:** ![techguy888](https://avatars.discourse-cdn.com/v4/letter/t/b5ac83/32.png) [@techguy888](https://forums.plex.tv/u/techguy888)\
**Post date:** [September 10, 2026, 6:26pm UTC](https://forums.plex.tv/t/playlists-empty/942675/5 "2026-09-10T18:26:41Z")

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Thanks, playlists are visible in this location. It would be nice if playlists would be listed under “Playlists” though.