# Please support the closure of transcoding feature

**URL:** <https://forums.plex.tv/t/please-support-the-closure-of-transcoding-feature/858049>\
**Category:** Plex Media Server\
**Tags:** server-synology, ios-legacy\
**Created:** [October 29, 2023, 3:27pm UTC](https://forums.plex.tv/t/please-support-the-closure-of-transcoding-feature/858049 "2023-10-29T15:27:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![vizod](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/vizod/32/289622_2.png) [@vizod](https://forums.plex.tv/u/vizod)\
**Post date:** [October 29, 2023, 3:27pm UTC](https://forums.plex.tv/t/please-support-the-closure-of-transcoding-feature/858049/1 "2023-10-29T15:27:47Z")

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Server Version#: latest  
Player Version#: latest  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>  
I downloaded using iOS Plex, and the server started transcoding. I waited for an hour but couldn’t start downloading, and usually it fails to download. Even though I have disabled transcoding in both my iOS settings and the server settings, it still transcodes. Please give us an option to completely disable the transcoding feature, okay?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [October 29, 2023, 4:32pm UTC](https://forums.plex.tv/t/please-support-the-closure-of-transcoding-feature/858049/2 "2023-10-29T16:32:38Z")

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Check out the download settings in the Plex for iOS app.

[https://support.plex.tv/articles/downloads-for-ios/](https://support.plex.tv/articles/downloads-for-ios/)

Keep in mind… if your files aren’t compatible with the mobile app, you might end up with downloads that’ll fail to play.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 27, 2024, 4:33pm UTC](https://forums.plex.tv/t/please-support-the-closure-of-transcoding-feature/858049/3 "2024-01-27T16:33:34Z")

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