# Plex 1.15.2.793 No soup

**URL:** <https://forums.plex.tv/t/plex-1-15-2-793-no-soup/393379>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [March 29, 2019, 11:32am UTC](https://forums.plex.tv/t/plex-1-15-2-793-no-soup/393379 "2019-03-29T11:32:29Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![carlghove](https://avatars.discourse-cdn.com/v4/letter/c/90db22/32.png) [@carlghove](https://forums.plex.tv/u/carlghove)\
**Post date:** [March 29, 2019, 11:32am UTC](https://forums.plex.tv/t/plex-1-15-2-793-no-soup/393379/1 "2019-03-29T11:32:30Z")

</div>

I have plex server installed localy, and when I on the same computer as the server try to access plex through [http://localhost:32400/web/index.html](http://localhost:32400/web/index.html) I get a No soup for you error…  
My fix is uninstall server and reinstall Plex-Media-Server-1.14.1.5488, then everything works, for about 24H until plex auto updates, end I have to reinstall the 14 version again

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 29, 2019, 1:42pm UTC](https://forums.plex.tv/t/plex-1-15-2-793-no-soup/393379/2 "2019-03-29T13:42:22Z")

</div>

Use [app.plex.tv](http://app.plex.tv) for now, until a newer web app has been included with a new server release.

---

<div class="post-metadata">

**Author:** ![ericmatthys](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ericmatthys/32/82085_2.png) [@ericmatthys](https://forums.plex.tv/u/ericmatthys)\
**Post date:** [March 29, 2019, 4:30pm UTC](https://forums.plex.tv/t/plex-1-15-2-793-no-soup/393379/3 "2019-03-29T16:30:04Z")

</div>

Can you enable logs in the web app by going to "Settings \> Web Client \> (Show Advanced) \> Debug and change the Debug Level to Enabled?

Then, refresh the app to reproduce the problem, navigate back to that settings page and click the “here” link in the settings description to navigate to the logs page. Copy those logs and please DM them to me. Thanks!

---

<div class="post-metadata">

**Author:** ![carlghove](https://avatars.discourse-cdn.com/v4/letter/c/90db22/32.png) [@carlghove](https://forums.plex.tv/u/carlghove)\
**Post date:** [March 29, 2019, 7:36pm UTC](https://forums.plex.tv/t/plex-1-15-2-793-no-soup/393379/4 "2019-03-29T19:36:29Z")

</div>

Would have been easy enough to just use that link, but I can’t access my server with a plex app on either my phone or a TV outside of my network with that server version…

---

<div class="post-metadata">

**Author:** ![carlghove](https://avatars.discourse-cdn.com/v4/letter/c/90db22/32.png) [@carlghove](https://forums.plex.tv/u/carlghove)\
**Post date:** [March 29, 2019, 7:37pm UTC](https://forums.plex.tv/t/plex-1-15-2-793-no-soup/393379/5 "2019-03-29T19:37:11Z")

</div>

Tried to send you my log as a PM, but got an error due to the length of my log…

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 29, 2019, 7:53pm UTC](https://forums.plex.tv/t/plex-1-15-2-793-no-soup/393379/6 "2019-03-29T19:53:28Z")

</div>

Zip the log first.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 27, 2019, 7:53pm UTC](https://forums.plex.tv/t/plex-1-15-2-793-no-soup/393379/7 "2019-06-27T19:53:31Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.