# Plex 4K Direct Play issue

**URL:** <https://forums.plex.tv/t/plex-4k-direct-play-issue/238398>\
**Category:** Apps & Creations\
**Tags:** other-third-party\
**Created:** [June 10, 2018, 5:12am UTC](https://forums.plex.tv/t/plex-4k-direct-play-issue/238398 "2018-06-10T05:12:32Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![asanderford](https://avatars.discourse-cdn.com/v4/letter/a/8e8cbc/32.png) [@asanderford](https://forums.plex.tv/u/asanderford)\
**Post date:** [June 10, 2018, 5:12am UTC](https://forums.plex.tv/t/plex-4k-direct-play-issue/238398/1 "2018-06-10T05:12:32Z")

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I’m having trouble direct playing to my LG UJ6300 (connected via ethernet)  
The video will stream for a few seconds and then buffer then play then buffer and so on. I’ve watched task manager while playing the video and resources are nowhere near full tilt. I’ve also monitored plex and it says Direct Play, so it’s doesn’t seem to be a transcoding issue.

**File Information**  
Size 68.3GB  
Bitrate of 77.9 Mb/s  
Resolution 3840x2160 HEVC HDR10  
Audio 16bit AC-3 audio

**Server Specs**  
Windows 10  
16 GB RAM  
FE 1080  
Ryzen 7 1700  
250 GB Samsung 850 EVO

**File Location / Router info**  
The file is stored on a WD red on another pc, both of them have GIG lan cards and my modem/router is a Netgear Nighthawk.

**I know this is a lot of information but I am in desperate need of help!**

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**Author:** ![Tecchie](https://avatars.discourse-cdn.com/v4/letter/t/91b2a8/32.png) [@Tecchie](https://forums.plex.tv/u/Tecchie)\
**Post date:** [June 10, 2018, 5:24am UTC](https://forums.plex.tv/t/plex-4k-direct-play-issue/238398/2 "2018-06-10T05:24:46Z")

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It’s your tv then. My iPad Pro can stream the same type of file but takes a second to start playing. Maybe the app on your tv isn’t using hardware decoding to play it back. And that’s over WiFi

ASUS RT-AC3100 router.  
Also you didn’t lost your server cpu.

My gaming rig/server is running;

Windows 10  
64GB ram  
512GB NVME boot  
512GB SSD stprage  
4TBx2  
6TB x1

GTX 1080Ti FE  
CPU; i7-5960x

I can stream my 10-bit (I think) 4K 60-FPS file over my network to my iPad Pro with no hiccups while gaming over WiFi after it starts playing…

I think the test clip was ‘Big Buck Bunny’ which is a free download

Try these;

[http://jell.yfish.us](http://jell.yfish.us)

This link has other links to samples but some of the links are broken;

[https://kodi.wiki/view/Samples](https://kodi.wiki/view/Samples)

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**Author:** ![asanderford](https://avatars.discourse-cdn.com/v4/letter/a/8e8cbc/32.png) [@asanderford](https://forums.plex.tv/u/asanderford)\
**Post date:** [June 11, 2018, 3:14pm UTC](https://forums.plex.tv/t/plex-4k-direct-play-issue/238398/3 "2018-06-11T15:14:25Z")

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That’s what I thought initially, I’m not sure if i’m setting something up wrong or what but even on my gen3 fire TV I get issues with buffering. I would say it’s my server but i’ve tried 2 different pc’s both with the same issue and plenty of power. I know it isn’t network because i’m streaming through LAN.

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**Author:** ![asanderford](https://avatars.discourse-cdn.com/v4/letter/a/8e8cbc/32.png) [@asanderford](https://forums.plex.tv/u/asanderford)\
**Post date:** [June 12, 2018, 12:43am UTC](https://forums.plex.tv/t/plex-4k-direct-play-issue/238398/4 "2018-06-12T00:43:35Z")

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So apparently if you add Plex as a source in Kodi it works flawlessly but I can’t run it from the Plex app for fire TV

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:44pm UTC](https://forums.plex.tv/t/plex-4k-direct-play-issue/238398/5 "2020-01-08T19:44:20Z")

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