### Author:  [@newbie-raf](https://forums.plex.tv/u/newbie-raf)
#### Post date: [July 13, 2023, 12:31pm UTC](https://forums.plex.tv/t/plex-access-via-custom-url/847170/1 "2023-07-13T12:31:13Z")
Server Version#: 1.29.2.6364
Player Version#: 4.110.1 - I think
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Hey All
Plex is hosted on my Synology directly (not docker or otherwise) and I am trying to get my ios/android tv app access plex via my custom URL. Web app works fine as the server is logged in and I presume is publishing the custom URL, however I cannot get the apps to even see the URL. Within IOS I’ve tried specifying a manual IP but with no success.
Any help would be appreciated. Thanks
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [July 13, 2023, 3:14pm UTC](https://forums.plex.tv/t/plex-access-via-custom-url/847170/2 "2023-07-13T15:14:36Z")
PMS will always publish using the automatic (brokered) URL which the apps know.
Any Custom URL which you provide will be added to the publishing list.
1. Full `https://FQDN:port` notation where the port is your WAN port-forwarded port.
2. PMS must have also added (imported) the external FQDN else it will not allow access (Settings - Server - Network - Show Advanced)
Don’t forget to hit SAVE when making changes.
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### Author:  [@newbie-raf](https://forums.plex.tv/u/newbie-raf)
#### Post date: [July 13, 2023, 3:34pm UTC](https://forums.plex.tv/t/plex-access-via-custom-url/847170/3 "2023-07-13T15:34:58Z")
Thank @ChuckPa. I can confirm that I have entered [https://FQDN](https://FQDN):wan port. I’ve also entered WANIP: wan port. Still no luck
Note that dns entry is cached with cloudflare just in case that makes a difference. (I’m using my own domain)
What am I doing wrong?
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [July 13, 2023, 3:51pm UTC](https://forums.plex.tv/t/plex-access-via-custom-url/847170/4 "2023-07-13T15:51:37Z")
I looked at your account.
You’re fine – I’m the idiot 🤦♂️
You enter the URL (the [https://fqdn](https://fqdn) part)
Plex uses your Remote Access port automatically.
I can see your FQDN published.
Try it now: `https://YOUR.FQDN.TLD:your_published_port`
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### Author:  [@newbie-raf](https://forums.plex.tv/u/newbie-raf)
#### Post date: [July 13, 2023, 4:06pm UTC](https://forums.plex.tv/t/plex-access-via-custom-url/847170/5 "2023-07-13T16:06:58Z")
No worries at all. So I should just enter my FQDN without a port? Even though my wan port is one that is not known?
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [July 13, 2023, 4:26pm UTC](https://forums.plex.tv/t/plex-access-via-custom-url/847170/6 "2023-07-13T16:26:44Z")
Go look at the server. Settings - Server - Remote Access.
It will show you the WAN port number
This all depends on how you want to access things.
If doing a fully manual server addition to a Plex app, then you’ll need the WAN port.
If you’re selecting it, you’ll be able to use the FQDN without port.
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### Author:  [@newbie-raf](https://forums.plex.tv/u/newbie-raf)
#### Post date: [July 13, 2023, 4:45pm UTC](https://forums.plex.tv/t/plex-access-via-custom-url/847170/7 "2023-07-13T16:45:14Z")
Thank you. I think we are taking about a fully manual server addition here. The remote access section is just showing the standard 32400 port, which I am not using.
So all I need to do is specify the port u see custom url?
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [July 13, 2023, 7:59pm UTC](https://forums.plex.tv/t/plex-access-via-custom-url/847170/8 "2023-07-13T19:59:53Z")
Yes, you will need to specify your external WAN port in the URL.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [October 11, 2023, 8:00pm UTC](https://forums.plex.tv/t/plex-access-via-custom-url/847170/9 "2023-10-11T20:00:46Z")
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