# Plex Account Hacked

**URL:** <https://forums.plex.tv/t/plex-account-hacked/561379>\
**Category:** General Discussions\
**Created:** [March 25, 2020, 4:43pm UTC](https://forums.plex.tv/t/plex-account-hacked/561379 "2020-03-25T16:43:46Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Tocoloco](https://avatars.discourse-cdn.com/v4/letter/t/5fc32e/32.png) [@Tocoloco](https://forums.plex.tv/u/Tocoloco)\
**Post date:** [March 25, 2020, 4:43pm UTC](https://forums.plex.tv/t/plex-account-hacked/561379/1 "2020-03-25T16:43:47Z")

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My Plex Account was hacked and user e-mail was updated by hacker. Not sure how to revert back to my e-mail address. Any help would be greatly appreciated!!!

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**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\
**Post date:** [March 25, 2020, 5:22pm UTC](https://forums.plex.tv/t/plex-account-hacked/561379/2 "2020-03-25T17:22:59Z")

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you should have received some email notification from plex that allows you to revert.

check your spam/deleted folder.

otherwise, contact billing @ [https://www.plex.tv/contact/?option=plex-pass-billing](https://www.plex.tv/contact/?option=plex-pass-billing)

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**Author:** ![Tocoloco](https://avatars.discourse-cdn.com/v4/letter/t/5fc32e/32.png) [@Tocoloco](https://forums.plex.tv/u/Tocoloco)\
**Post date:** [March 25, 2020, 5:30pm UTC](https://forums.plex.tv/t/plex-account-hacked/561379/3 "2020-03-25T17:30:23Z")

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Yes, I came across this and luckily reverted it back…I was just thinking though; does the hacker get the same e-mail back allowing them to revert the e-mail back to theirs?? Just trying to stay one step ahead of them.

Thanks!!

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**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\
**Post date:** [March 25, 2020, 5:32pm UTC](https://forums.plex.tv/t/plex-account-hacked/561379/4 "2020-03-25T17:32:29Z")

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I wouldn’t expect so, that would lead to an infinite loop situation. (each person trying to revert previous email)

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**Author:** ![Tocoloco](https://avatars.discourse-cdn.com/v4/letter/t/5fc32e/32.png) [@Tocoloco](https://forums.plex.tv/u/Tocoloco)\
**Post date:** [March 25, 2020, 5:33pm UTC](https://forums.plex.tv/t/plex-account-hacked/561379/5 "2020-03-25T17:33:28Z")

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Let’s hope not…Thanks for the help!!

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 25, 2020, 5:35pm UTC](https://forums.plex.tv/t/plex-account-hacked/561379/6 "2020-03-25T17:35:09Z")

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Make sure to reset your password too and don’t use an easy one or one that has been used on other websites/services as well!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 23, 2020, 5:35pm UTC](https://forums.plex.tv/t/plex-account-hacked/561379/7 "2020-06-23T17:35:18Z")

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