# Plex Agent : general settings and library settings

**URL:** <https://forums.plex.tv/t/plex-agent-general-settings-and-library-settings/675070>\
**Category:** Metadata & Adding Files\
**Tags:** server-qnap\
**Created:** [January 6, 2021, 9:56am UTC](https://forums.plex.tv/t/plex-agent-general-settings-and-library-settings/675070 "2021-01-06T09:56:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Babayaro63](https://avatars.discourse-cdn.com/v4/letter/b/e79b87/32.png) [@Babayaro63](https://forums.plex.tv/u/Babayaro63)\
**Post date:** [January 6, 2021, 9:56am UTC](https://forums.plex.tv/t/plex-agent-general-settings-and-library-settings/675070/1 "2021-01-06T09:56:06Z")

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Server Version#: 1.21.0.3711  
Player Version#: Version 4.49.2  
Plex server installed on a Qnap NAS, Plex player on a windows 10 computer.

Hi everyone!  
I have problems with Plex scan and Metadata.  
I’m using a small folder with only 5 films to do some tests.

Films in my library are correctly named “name (year) [whatever].mkv” and are correctly recognized (association is good)), but metadata are absent, unless I use “Plex movie” as scanner and “Plex movie” as agent when I create the library. Even in this case, some metadata are missing, as actors etc… (only the poster and the abstract are displaying).

I tried other combinations of scanner and agent when creating the library, and it failed (films correctly associated, but no metadata at all).

I also tried to modify plex \> settings \> agents, but I’m not sure whether it’s very useful, because whatever the combination I used, nothing changed (and option is returning to “personnal media” automatically).

I read some posts about that, but found no solution.  
Does someone have an idea?

Thanks.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 6, 2021, 9:56am UTC](https://forums.plex.tv/t/plex-agent-general-settings-and-library-settings/675070/2 "2021-04-06T09:56:08Z")

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