Plex Agent not matching TV or Movies anymore

Plex Media Server Metadata & Adding Files
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1

Server Version#: 1.42.1.10060
Player Version#: N/A

A day or so ago Plex stopped matching shows and movies. When I click the three dots on a poster, I see “Match” as an option for newly downloaded content. For already existing content it says “Fix Match”.

If I click match on a new item or fix match on an existing item, it says No Matches Found. If I click search options, the title and year are correct and the agent is Plex Series/Movies and the language is correct but clicking search returns no results. If I try to automatch, it immediately closes the pop up window and fails with “No matches were found using this agent.”

It’s important to note that this is happening with new content but also existing content that had previously matched without issue.

Steps I’ve tried to resolve it:

  • Restart the Plex Media Server

  • Restart the physical server itself

  • Reboot my router

  • Reboot my NAS

  • Selected Refresh Metadata before trying to match again

Any help would be appreciated.

2

Try: Plex Metadata not returning in Search for any Movie - Older Movies like Lethal Weapon Series - #3 by OttoKerner

3

Just walked through this. Verified that both the Plex docker container and the server have unfettered internet access, double checked the time on the server just in case, and I deleted the contents of the Codecs folder in the configs (leaving device-id) and restarted with no change. :frowning:

4

I had the same issue and I downgraded to 1.42.1.10054 to fix it.

Try downgrading your version and report back

5

That was next on my to do list. I haven’t figured out a method from pulling an older version from Plex’s repository using Unraid. Still working on it. Thank you for the suggestion though.

6

I was able to solve this issue using the DB Repair script, thanks all!

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