# Plex Agent not recognising meta data seperator character when parsing while adding move **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** library-management\ **Created:** [October 19, 2023, 10:35am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097 "2023-10-19T10:35:08Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![robertpaine](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@robertpaine](https://forums.plex.tv/u/robertpaine)\ **Post date:** [October 19, 2023, 10:35am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097/1 "2023-10-19T10:35:08Z")
Server Version#: 1.32.7.7571 Player Version#: Since the new release was installed when adding movies to my libraries, the plex agents are not recognising the seperator character in the GENRE tag so creating wierd and wonderful genre categories that i have to manually adjust. EG : Horror;Thriller;Suspense - I would expect 3 spearate genres but plex creates one of all of them combined. ANy ideas? CHeers ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 19, 2023, 10:37am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097/2 "2023-10-19T10:37:48Z")
Is the video in a mp4 file container? Did you put these genres into the meta tags yourself? ---
**Author:** ![robertpaine](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@robertpaine](https://forums.plex.tv/u/robertpaine)\ **Post date:** [October 19, 2023, 10:39am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097/3 "2023-10-19T10:39:28Z")
Not sure. Its an MP4 container and i add the TMDB tag to the file name “{tmdb-xxxx}” so as to allow the correct matching to occur. Its only started doing this since i upgraded to the latest reelase ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 19, 2023, 10:41am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097/4 "2023-10-19T10:41:17Z")
So these genre names don’t come from your files, but from plex.tv after the item is matched? ---
**Author:** ![robertpaine](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@robertpaine](https://forums.plex.tv/u/robertpaine)\ **Post date:** [October 19, 2023, 10:41am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097/5 "2023-10-19T10:41:36Z")
that is correct. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 19, 2023, 10:43am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097/6 "2023-10-19T10:43:25Z")
Which metadata agent has been selected in the properties of your movie library? Is the checkbox “Prefer local metadata” activated? If so, disable it, then Refresh Metadata on an affected movie and wait a few seconds. ---
**Author:** ![robertpaine](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@robertpaine](https://forums.plex.tv/u/robertpaine)\ **Post date:** [October 19, 2023, 10:47am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097/7 "2023-10-19T10:47:09Z")
Its the Plex Movie Agent (Legacy) and the Local Media Assets (Movies) is checked. ---
**Author:** ![robertpaine](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@robertpaine](https://forums.plex.tv/u/robertpaine)\ **Post date:** [October 19, 2023, 10:48am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097/8 "2023-10-19T10:48:26Z")
I have unchecked it and upload a new movie and that seems to have worked. Many, many thanks 🙂 ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 19, 2023, 10:50am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097/9 "2023-10-19T10:50:08Z")
In the case of the old agent, it doesn’t need to be disabled completely. Just drag it below the line “Plex Movie (Legacy)”. This old agent doesn’t use the `{tmdb-xxxx}` matching hint in the file or folder names, btw. ---
**Author:** ![robertpaine](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@robertpaine](https://forums.plex.tv/u/robertpaine)\ **Post date:** [October 19, 2023, 10:56am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097/10 "2023-10-19T10:56:02Z")
So which agent does recognise the {tmdb-xxx} hint? I may have spoken too soon, just uploaded an new MP4 and it didnt work. The one it did work on was an MKV container ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 19, 2023, 10:57am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097/11 "2023-10-19T10:57:27Z")
> [@robertpaine](#): > > So which agent does recognise the {tmdb-xxx} hint? “Plex Movie” [without the “(Legacy)” appendix] But careful, changing it from old to new agent is a one-way street. > [@robertpaine](#): > > I may have spoken too soon, just uploaded an new MP4 and it didnt work. The one it did work on was an MKV container Plex doesn’t read embedded meta tags from MKV containers, so the change had no effect. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 17, 2024, 10:57am UTC](https://forums.plex.tv/t/plex-agent-not-recognising-meta-data-seperator-character-when-parsing-while-adding-move/857097/12 "2024-01-17T10:57:55Z")
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