# Plex agents never find anything (not even manually)

**URL:** <https://forums.plex.tv/t/plex-agents-never-find-anything-not-even-manually/740060>\
**Category:** Plex Media Server\
**Tags:** server-linux, plex-web, scanner-agent-dev\
**Created:** [August 30, 2021, 11:06pm UTC](https://forums.plex.tv/t/plex-agents-never-find-anything-not-even-manually/740060 "2021-08-30T23:06:02Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![marcos\_loureiro](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/marcos_loureiro/32/126656_2.png) [@marcos\_loureiro](https://forums.plex.tv/u/marcos_loureiro)\
**Post date:** [August 30, 2021, 11:06pm UTC](https://forums.plex.tv/t/plex-agents-never-find-anything-not-even-manually/740060/1 "2021-08-30T23:06:02Z")

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**Server Version#:** 4.59.2  
**Server type:** [linuxserver/plex docker container](https://fleet.linuxserver.io/image?name=linuxserver/plex)  
**Player Version#:** 🤷‍♂️ (web browser, Firefox and Chrome latest versions)

**tl;dr**  
Agents can’t find anything, not even triggering them manually (after confirming the existence of the movie/show in the respective agent)

* * *

I’m not sure what’s the issue, this some times works, other times doesn’t.  
Normally a few things worked:

- restart the server
- ensure `/etc/resolv.conf` has a nameserver (if not I would add `nameserver 1.1.1.1`)  
And retry both steps a couple of times.  
It was annoying, but would work some time.

Currently, no matter what I do, it doesn’t seem to work at all.  
I’ve tried to inspect the web console logs, but there are so many warnings and some errors that I don’t even know where to start.

If you have any idea what I can do to fix it, or anything for further debug, please let me know.

**Logs:**  
[Plex Media Server.log](https://forums.plex.tv/uploads/short-url/v1jm4UzYF0d9iZaFCimLh9HPL6b.log) (8.4 MB)  
[com.plexapp.agents.imdb.log](https://forums.plex.tv/uploads/short-url/kecLc9L3GiRQU60hQaiT1GKuXld.log) (15.9 KB)  
[com.plexapp.system.log](https://forums.plex.tv/uploads/short-url/ovYHIRMklp90CuUh0Toz1QHegOc.log) (49.3 KB)  
[Plex Media Scanner.log](https://forums.plex.tv/uploads/short-url/lqt7ZES3qRdpAKC2rvhW0P0bJOr.log) (39.3 KB)  
[Plex Tuner Service.log](https://forums.plex.tv/uploads/short-url/sNwokQGXwc09gwuwBZYO2FoKePS.log) (1.8 KB)

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [August 30, 2021, 11:08pm UTC](https://forums.plex.tv/t/plex-agents-never-find-anything-not-even-manually/740060/2 "2021-08-30T23:08:29Z")

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How about the `Plex Media Server.log`?  
Your server not finding any matches could be linked to some network hiccup, e.g. between the container and your main network – or some requests being blocked on the host machine / router.

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**Author:** ![marcos\_loureiro](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/marcos_loureiro/32/126656_2.png) [@marcos\_loureiro](https://forums.plex.tv/u/marcos_loureiro)\
**Post date:** [August 31, 2021, 10:08pm UTC](https://forums.plex.tv/t/plex-agents-never-find-anything-not-even-manually/740060/3 "2021-08-31T22:08:36Z")

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My bad, I though I added all.  
Updated the main topic, although they have different lenghs, as the `Plex Media Server.log` is for the full day

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [August 31, 2021, 10:14pm UTC](https://forums.plex.tv/t/plex-agents-never-find-anything-not-even-manually/740060/4 "2021-08-31T22:14:19Z")

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Looks like there’s an issue with the Anidb agent you’re using for your library.  
There’s a load of other errors but those appear to be linked to the failed Anidb agent

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<div class="post-metadata">

**Author:** ![marcos\_loureiro](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/marcos_loureiro/32/126656_2.png) [@marcos\_loureiro](https://forums.plex.tv/u/marcos_loureiro)\
**Post date:** [September 1, 2021, 4:18pm UTC](https://forums.plex.tv/t/plex-agents-never-find-anything-not-even-manually/740060/5 "2021-09-01T16:18:33Z")

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All of them were failing, they started working today, and I dunno why.

But now that you mention, AniDB hasn’t work in a long time, I’ll try to find a new plugin for that.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 30, 2021, 4:18pm UTC](https://forums.plex.tv/t/plex-agents-never-find-anything-not-even-manually/740060/6 "2021-11-30T16:18:55Z")

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