# Plex Amp - Changing Users Forces Logout / Login

**URL:** <https://forums.plex.tv/t/plex-amp-changing-users-forces-logout-login/898574>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [December 11, 2024, 1:53pm UTC](https://forums.plex.tv/t/plex-amp-changing-users-forces-logout-login/898574 "2024-12-11T13:53:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![glennschatz89](https://avatars.discourse-cdn.com/v4/letter/g/43a26b/32.png) [@glennschatz89](https://forums.plex.tv/u/glennschatz89)\
**Post date:** [December 11, 2024, 1:53pm UTC](https://forums.plex.tv/t/plex-amp-changing-users-forces-logout-login/898574/1 "2024-12-11T13:53:19Z")

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Server Version#: 1.41.2.9200  
Player Version#: PlexAmp v4.11.2 (starring React Native v0.72.15)

I can not change users on PlexAmp.

I have 3 kinds of users:

- Owner
- Managed User
- Linked User

When using PlexAmp, on any device, whether it’s an Android Phone, or Windows Desktop, whenever I try and “Switch User” from Owner \> Managed User, I get stuck in a loop where I have to Log back in, and when I log in, I’m back as the Owner.

If I “Switch User” from Owner \> “Linked User”, everything works fine.

When using the regular Plex app, all users work fine.

I sent an Email to Plex, apparently this should work. But it’s never worked for me. Always assumed it was a bug that would get fixed.

I’ve never been a “[Server Logs”](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) kind of guy, so no idea where to even look.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [December 11, 2024, 3:23pm UTC](https://forums.plex.tv/t/plex-amp-changing-users-forces-logout-login/898574/2 "2024-12-11T15:23:20Z")

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I can only reproduce this if the managed user that I switch to does not have access to a Music library already. Which is still not great but wanted to check if that is the case for you as well.

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [December 11, 2024, 7:36pm UTC](https://forums.plex.tv/t/plex-amp-changing-users-forces-logout-login/898574/3 "2024-12-11T19:36:09Z")

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Correct, what @BigWheel says is the only instance I know of it signing you out.

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**Author:** ![SchatzFamily](https://avatars.discourse-cdn.com/v4/letter/s/c57346/32.png) [@SchatzFamily](https://forums.plex.tv/u/SchatzFamily)\
**Post date:** [December 11, 2024, 9:16pm UTC](https://forums.plex.tv/t/plex-amp-changing-users-forces-logout-login/898574/4 "2024-12-11T21:16:50Z")

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Unsurprising … I think that was the issue. Not sure why I never checked that. The Music Library is new - relative to the users and other libraries - and I guess I never gave anyone but the Owner access to it. The Linked Users worked fine since those where all brand new (as of this week) when I created them as a work around for this issue.

Thanks. Kind of feel like an idiot for living with this for almost a year.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 11, 2025, 9:16pm UTC](https://forums.plex.tv/t/plex-amp-changing-users-forces-logout-login/898574/5 "2025-03-11T21:16:59Z")

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