# Plex and DSM 7.2.1 compatibility **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology\ **Created:** [November 25, 2023, 9:37am UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597 "2023-11-25T09:37:31Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![leFada\_David](https://avatars.discourse-cdn.com/v4/letter/l/5e9695/32.png) [@leFada\_David](https://forums.plex.tv/u/leFada_David)\ **Post date:** [November 25, 2023, 9:37am UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/1 "2023-11-25T09:37:31Z")
Hi, On my DS218 NAS I’m offered DSM version 7.2.1-69057 Update 3, but I’m told that Plex Media Server version 1.32.7.7621 is not compatible and will be disabled. ![Capture d’écran 2023-11-25 à 10.38.42](https://global.discourse-cdn.com/plex/original/4X/2/c/3/2c3ce5ab2090ab16ab77e99052a30caf7f5946cf.png) Is an update available? ![Capture d’écran 2023-11-25 à 10.39.32](https://global.discourse-cdn.com/plex/original/4X/d/6/d/d6d13c1132455f0c171ec2e0c701e058ea7d107e.png) Thanks 🙂 ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [November 25, 2023, 10:29am UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/2 "2023-11-25T10:29:51Z")
> [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/34): > > FAQ 27 - Migrating an existing PMS from DSM 6 to DSM 7 NOTICE: DSM 5 → [DSM 6] → DSM 7 First Step If you first started using Plex with DSM 5, then upgraded to DSM 6, because of a change internal to DSM 6, you will need to perform this step before you start the DSM 7 upgrade. If you never used DSM 5, or deleted the Plex share sometime during DSM 6, you can skip this step and continue with the normal upgrade steps Rename the existing Plex shared folder to Plex.old Create a new Pl… ---
**Author:** ![leFada\_David](https://avatars.discourse-cdn.com/v4/letter/l/5e9695/32.png) [@leFada\_David](https://forums.plex.tv/u/leFada_David)\ **Post date:** [November 25, 2023, 10:44am UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/3 "2023-11-25T10:44:32Z")
Thank you for your answer, but what does this have to do with my question? A link to the FAQ about migrating from DSM 6 to DSM 7 doesn’t answer my question. I’m asking if there’s a version compatible with DSM 7.2.1 update 3. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [November 25, 2023, 1:28pm UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/4 "2023-11-25T13:28:50Z")
Sorry, I thought you were offered the option to upgrade to DSM 7.2.1 from DSM 6 as that will indeed need a different binary due to the significant changes between the two DSM versions (same for the additional migration steps). I’m not aware of any incompatibilities. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 25, 2023, 6:11pm UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/5 "2023-11-25T18:11:59Z")
@leFada_David To add to Tom80h, if I roughly translate what you’ve shared: 1. Before continuing, make sure you are aware of the important changes that will be implemented 2. ​The following packages will be automatically updated or require manual updating to a compatible version, after updating DSM. Please check the package status in the Package Center following the update. Plex Media Server This implies to both of us you currently have DSM 6. Can you please tell us if you have shared folder `Plex` which contains `Library / Application Support / Plex Media Server` -OR- if you have shared folder PlexMediaServer/AppData/Plex Media Server Thanks ---
**Author:** ![leFada\_David](https://avatars.discourse-cdn.com/v4/letter/l/5e9695/32.png) [@leFada\_David](https://forums.plex.tv/u/leFada_David)\ **Post date:** [November 25, 2023, 9:20pm UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/6 "2023-11-25T21:20:15Z")
I do NOT have DSM 6… ![Capture d’écran 2023-11-25 à 22.19.23](https://global.discourse-cdn.com/plex/original/4X/6/b/a/6ba754171eea60f2c5e46ca7874d9ed26805a269.png) ---
**Author:** ![trebormf](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@trebormf](https://forums.plex.tv/u/trebormf)\ **Post date:** [November 25, 2023, 9:40pm UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/7 "2023-11-25T21:40:03Z")
![image](https://global.discourse-cdn.com/plex/original/4X/4/3/b/43b7d28ce94615289340fb606d9a8fbec841606c.png) Same warning here when looking to upgrade DSM from a recent 7.2 version to a slightly newer one. This is a new warning about Plex Media Server incompatibility that did not occur with earlier DSM 7 minor version updates. Please advise. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 25, 2023, 11:16pm UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/8 "2023-11-25T23:16:03Z")
![Screenshot from 2023-11-25 18-15-45](https://global.discourse-cdn.com/plex/original/4X/a/2/c/a2cd80611ed92832a1632a0d82789b624988db6d.png) ### I am updating to 7.2.1-69057 now. I will report momentarily ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 25, 2023, 11:44pm UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/9 "2023-11-25T23:44:30Z")
1. Updated to DSM 7.2.1-69057 Update 3 (manual update PAT) 2. PMS operates normally. No intervention required. 3. DSM update required 10 minutes ![Screenshot from 2023-11-25 18-43-02](https://global.discourse-cdn.com/plex/original/4X/d/4/4/d4447f45bd1e39782ff72783f56737ad4b6ba280.png) I will investigate (discuss with Synology) why DSM issues the warning. ---
**Author:** ![leFada\_David](https://avatars.discourse-cdn.com/v4/letter/l/5e9695/32.png) [@leFada\_David](https://forums.plex.tv/u/leFada_David)\ **Post date:** [November 26, 2023, 10:35am UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/10 "2023-11-26T10:35:01Z")
Okay, so you’re confirming that it’s safe to upgrade? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 26, 2023, 5:06pm UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/11 "2023-11-26T17:06:24Z")
@leFada_David Yes, I confirm it is OK to update ---
**Author:** ![leFada\_David](https://avatars.discourse-cdn.com/v4/letter/l/5e9695/32.png) [@leFada\_David](https://forums.plex.tv/u/leFada_David)\ **Post date:** [November 26, 2023, 5:26pm UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/12 "2023-11-26T17:26:36Z")
Thank you for taking the time ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 26, 2023, 5:48pm UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/13 "2023-11-26T17:48:49Z")
Thank you! I was unaware of last weeks update. I needed to update myself so I am current 🙂 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [February 24, 2024, 5:49pm UTC](https://forums.plex.tv/t/plex-and-dsm-7-2-1-compatibility/860597/14 "2024-02-24T17:49:33Z")
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