# Plex and Sonos... again
**URL:** https://forums.plex.tv/t/plex-and-sonos-again/817363
**Category:** Remote Access
**Tags:** sonos
**Created:** [November 5, 2022, 3:38pm UTC](https://forums.plex.tv/t/plex-and-sonos-again/817363 "2022-11-05T15:38:28Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@grahambrunton](https://forums.plex.tv/u/grahambrunton)
#### Post date: [November 5, 2022, 3:38pm UTC](https://forums.plex.tv/t/plex-and-sonos-again/817363/1 "2022-11-05T15:38:28Z")
Server Version#:1.29.1.6316
Player Version#:4.5.2 plexamp
Hi,
I am trying to get a nice smooth set up from plex to Sonos.
I have a WD MyCloud Ultra EX2 with plex media server running.
I am trying to play on sonos via plexamp app on android.
My remote access is showing as not availa le outside your network. If i disable then enable remote access it will be connected for a short while - can play music on the sonos - then it goes back to not available… it will reconnect periodically for short periods.
I have the WD NAS connected directly into my 4G TPLink router so should rule out double NAT. I have uPNP enabled on the router. I have port 32400 manually specified in the plex settings.
I have tried setting up port triggering for prt 32400 but that doesnt help.
Any idea where to go next?
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [November 5, 2022, 4:05pm UTC](https://forums.plex.tv/t/plex-and-sonos-again/817363/2 "2022-11-05T16:05:27Z")
> [@grahambrunton](#):
>
> My remote access is showing as not availa le outside your network. If i disable then enable remote access it will be connected for a short while - can play music on the sonos - then it goes back to not available… it will reconnect periodically for short periods.
This is the root of the issue. Sonos does require a working remote access of your Plex server.
When Plex server is started, it does automatically negotiate a port forwarding in your internet router.
Unfortunately, many/most routers nowadays remove those automatically established port forwardings after a while (hours – days).
The way forward is therefore to create a static port forwarding in your router’s configuration menu. Then tell Plex about it. [https://support.plex.tv/articles/200931138-troubleshooting-remote-access/](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/)
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [February 3, 2023, 4:06pm UTC](https://forums.plex.tv/t/plex-and-sonos-again/817363/3 "2023-02-03T16:06:24Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.