# Plex Android TV Not Working

**URL:** <https://forums.plex.tv/t/plex-android-tv-not-working/175475>\
**Category:** Player Betas\
**Tags:** android-tv-beta\
**Created:** [January 11, 2017, 11:54pm UTC](https://forums.plex.tv/t/plex-android-tv-not-working/175475 "2017-01-11T23:54:45Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Breezytm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/breezytm/32/5935_2.png) [@Breezytm](https://forums.plex.tv/u/Breezytm)\
**Post date:** [January 11, 2017, 11:54pm UTC](https://forums.plex.tv/t/plex-android-tv-not-working/175475/1 "2017-01-11T23:54:45Z")

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Hey

Plex has not been working for months now. Just spinning but never start. Anyone else having this issue. I have two clients, two servers but same issues.

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**Author:** ![kegobeer-plex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegobeer-plex/32/17444_2.png) [@kegobeer-plex](https://forums.plex.tv/u/kegobeer-plex)\
**Post date:** [January 12, 2017, 12:00am UTC](https://forums.plex.tv/t/plex-android-tv-not-working/175475/2 "2017-01-12T00:00:13Z")

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> @Breezytm said:  
> Hey
> 
> Plex has not been working for months now. Just spinning but never start. Anyone else having this issue. I have two clients, two servers but same issues.

What hardware? What version of Android? I’m running the latest Plex for Android on my Nexus 6P and two Shield TVs and no issues logging into my servers.

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**Author:** ![Breezytm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/breezytm/32/5935_2.png) [@Breezytm](https://forums.plex.tv/u/Breezytm)\
**Post date:** [January 12, 2017, 12:11am UTC](https://forums.plex.tv/t/plex-android-tv-not-working/175475/3 "2017-01-12T00:11:51Z")

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I should have been clearer. My apologies. I am using shield and Nexus Player. I can browse but I can’t play my contents. It was working fine and all over sudden it stopped working. I thought Plex may have changed something on their end since I didn’t change anything and all other software (kodi and emby) I have on the shield and nexus player continued to work. It has been months now.

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**Author:** ![kegobeer-plex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegobeer-plex/32/17444_2.png) [@kegobeer-plex](https://forums.plex.tv/u/kegobeer-plex)\
**Post date:** [January 12, 2017, 12:16am UTC](https://forums.plex.tv/t/plex-android-tv-not-working/175475/4 "2017-01-12T00:16:13Z")

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Where is your server located?

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**Author:** ![Breezytm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/breezytm/32/5935_2.png) [@Breezytm](https://forums.plex.tv/u/Breezytm)\
**Post date:** [January 12, 2017, 12:38am UTC](https://forums.plex.tv/t/plex-android-tv-not-working/175475/5 "2017-01-12T00:38:20Z")

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In my house. It’s really not server related. It doesn’t start with my local server, remote server and friends servers. I am going to uninstall and reinstall. Funny thing is if I look at the plex\web status page it shows the movie is playing but it’s not actually playing on the tv

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**Author:** ![kegobeer-plex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegobeer-plex/32/17444_2.png) [@kegobeer-plex](https://forums.plex.tv/u/kegobeer-plex)\
**Post date:** [January 12, 2017, 12:40am UTC](https://forums.plex.tv/t/plex-android-tv-not-working/175475/6 "2017-01-12T00:40:53Z")

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If both devices are having troubles, I would look at a network issue rather than two devices suddenly dying on you. Having a look at the device logs and also the server logs would be helpful in diagnosing the actual problem.

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**Author:** ![Breezytm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/breezytm/32/5935_2.png) [@Breezytm](https://forums.plex.tv/u/Breezytm)\
**Post date:** [January 12, 2017, 12:49am UTC](https://forums.plex.tv/t/plex-android-tv-not-working/175475/7 "2017-01-12T00:49:58Z")

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Uninstalled the app and reinstalled with default settings seems to work. I select “original” for video it stops working. If I select a lower resolution like 20MBps it works. Weird.

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**Author:** ![kegobeer-plex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegobeer-plex/32/17444_2.png) [@kegobeer-plex](https://forums.plex.tv/u/kegobeer-plex)\
**Post date:** [January 12, 2017, 1:29am UTC](https://forums.plex.tv/t/plex-android-tv-not-working/175475/8 "2017-01-12T01:29:22Z")

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Logs would help figure out what’s going on.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 6:46pm UTC](https://forums.plex.tv/t/plex-android-tv-not-working/175475/9 "2020-01-08T18:46:04Z")

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